Wendy's — Restaurant in Los Angeles

Ordered food thru the Drive Thru asked cashier at pick up window if everything was in the bag he said yes ,I asked if the straws were in the bag since this stupid law came out that you now have to ask for straws which is Freakin Ridiculous in the first place. Anyhow I get home and get everything out of the bags to feed my kids and 1) No Straws 2) My order is not in the bag 3) No receipt in the bag so I can call them to rip them a new one so I had to Goggle their number and ask to speak with the Manager told her what I got and she said yes I remember the 3 kids order .I told her I didnt get my order or straws or my receipt she said come back and I will get you your order and Apologized and blamed it on the new male she hired and said it's his first day .I told the Manager every customers order should be made sure they get what they pay for this is why it's a drive thru because your in a hurry plus it was raining. I like Wendy's but didnt apericate the screw up that was made from the...

Quick service but we come at least once a week and always have a problem with them not wanting to give the sauces we ask for. At drive through they ask what sauces we would like and they never give the correct ones. Once, the Manager was giving food at window and when we checked the bag, she gave us one similar in color I’m guessing maybe to trick us or something soo we asked for the right one, she said they didn’t have any more, then the drive through worker came to try and give us the correct one and the manager told her no because they didn’t have that many anymore so they had to make them last all day. we then said we will pay for the 2 sauces we wanted and she said no. The problem lasted about 4 minutes and the manager was just arguing with both the worker and us that we couldn’t have more sauce. This is the only wendys near my house and that is the only reason we keep coming but it’s very annoying having this problem literally...

Went to this Wendy's on Devonshire St in Northridge this morning as my family has been dying to taste the "Breakfast" Baconator sandwich. The young man taking the order had me repeat Breakfast Baconator and he repeated it as well. After payment I was asked to drive up and wait. A few minutes later a young woman came out and handed me some bags asking me if this was my order? I repeated my order and she said Baconater, yes, this is yours. I cannot tell you how disappointed my family was as we were doing a taste test of the breakfast items and there was no Breakfast Baconator. Now, I would have gone back but I live in Mission Hills a distance from Northridge and because of the wet weather my family did not want me to go out again. Being that the law has increased minimum wage and fast food workers are making more than ever before don't you think they would be able to get your order correctly? Very...