Mr. Pickle’s Sandwich Shop — Restaurant in Los Gatos

In the past, I've had good experiences here with service and the quality of the sandwiches. I haven't visited for some time until just recently. The quality seems to have gone down a bit, but it might have been an anomaly. What was harder to dismiss was that I ordered online to pick up and take home. I arrived in 15 minutes which seemed about right, but had to wait an additional 30 minutes for my order once I got there. There were four other people waiting as well. They weren't understaffed. Perhaps they had a huge call-in order, who knows, but they didn't communicate that there would be a long wait even when asked. When I got my order, it was missing an item that I'd pre-paid for. They said they had run out of it, and were unable to refund me for it because they didn't know how. Nothing was offered in exchange, though I didn't really want anything else; just a refund. It felt like it was mostly a training issue, but was definitely...

Pro: Fresh ingredients, different sandwich options, sitting areas, customer service, chips/drink options, rewards program, friendly staff. If need something or want something get made a certain way don’t be afraid to ask.

Con: Small inside, the line could be literally going out the door, limited seating, bit $$$$, very limited parking.

Opinion: Small team that’s super friendly. I got a vegetarian sandwich, 2-3 people ahead of me. So it was an overall 7-10 min wait for me to start eating, not too bad. I like it spicy so I got extra Louisiana hot sauce on the side. I walked here so I didn’t have to struggle for parking. Luckily I found a seat...

This place is great !

I ordered two delicious sandwiches for both me and my friend: Mr. Pickle and The Abbott, both on sourdough bread. These sandwiches are generously sized, to the point where you can enjoy half for lunch and save the other half for dinner. They're that big!

Personally, I absolutely loved the Mr. Pickle sandwich. It was incredibly flavorful, and you could tell they packed it with a variety of high-quality ingredients.

I also want to highlight the excellent service we received. The establishment was clean, and the staff was very attentive. I will definitely be...