Wendy's — Restaurant in Los Lunas

I came to Wendy’s to try the new frosty’s I used the mobile app to order. I’m waiting for about 10 mins which is fine but I haven’t been to Wendy’s in a long time and asked them where do I pick my order up or do they say it. The manager asks for the name on the order and I tell her. She then tells me she’s sorry that they are out of vanilla. I told her to cancel my order then she says she can not I need to do it. No where on the app can I cancel because it says I already picked up the order when I didn’t. She says she’s sorry I need to call the number on Wendy’s app. I call and the lady at the 1800 number says she will escalate the issue and they will call me in a couple days I’m like no I want to talk to a manager now and I’ll stay on the phone. She hangs up on me. I go back to the store the manger just keeps saying sorry but she can’t do anything. I’m trying to chat with someone and it just keeps saying pending and I call again and they say we are sorry you called outside of working hours. I’m so frustrated. I understand stuff runs out and breaks but if the comes encouraging the consumer to use the mobile app. They should have a way to refund people when these...

The Wendy’s in Los Luna's is a clean and well-maintained restaurant. The staff is friendly and efficient, and the food is always fresh and delicious. The restaurant has a drive-thru, which is convenient for people who are on the go.

The menu at Wendy’s includes a variety of items, including hamburgers, chicken sandwiches, salads, and sides. The hamburgers are made with fresh, never-frozen beef, and the fries are crispy and delicious. The Frostys are a popular dessert item, and they come in chocolate and vanilla flavors.

The prices at Wendy’s are reasonable, and the food is always a good value. The restaurant is a great place to go for a quick and affordable meal.

Here are some of the pros and cons of Wendy’s in Los Luna's:

Pros:

Clean and well-maintained restaurant Friendly and efficient staff Fresh and delicious food Drive-thru available Reasonable prices Cons:

Can be crowded during peak hours Limited seating No Wi-Fi Overall, Wendy’s in Los Luna's is a great place to go for a quick and affordable meal. The food is always fresh and delicious, and the staff is friendly and efficient. The restaurant is a great option for people who...

I was had lunch here and I ate inside. The staff and the food were lovely but the entire time I ate my food, I had to listen to a man having a conversation about a complaint he made. The person he was talking to was a woman with brown hair in a black suit, she definitely looked she was a regional manager or higher. His complaint was about his wait time, I’m not sure how that time of complaint warrants a conversation with a RM or high but that’s not what the issue. Customers have complaints all the time and should be address promptly. The issue lies in the fact that this woman in a black suit calls over another woman (I believe she was the cashier) to LECTURE HER IN FRONT OF THE MAN. That is so grotesquely unprofessional. I’m surprised the cashier didn’t walk out, I would have. Plus, this cashier was the only person taking orders and payments. Meaning she kept having to rush back and forth between the conversation and the counter. I cannot imagine any manager going out of their way to lecture another employee in front of a customer. I cannot I believe I just witnessed such a display of...