Starbucks — Restaurant in Louisville

The customer service here is not what Starbucks intended. They over charged me, then when I asked very nicely about being charged for classic in a Berry Hibiscus Refresher, with no water substitute for lemonade. I was told she has to....odd never had that happen. Then I was charged for a full lemonade as well as the original drink. My sandwich was just placed on the counter, and I was to just guess if it was mine. There 5 people before me. When I said is this one mine, she looked at me like I was an idiot and said...did you have blah blah...Yes I did...Then she says well than it's yours. How am I to know if it wasn't the same one some else ordered. I find it hard to believe this is the spirit that Starbucks want's in their stores. I will never ever stop...

The baristas here are so rude! Even to my mother! I wouldn't dare say anything about their behavior to them in case they screw up my mom's order, but it's just so unfair! I would never order anything from the a normal Starbucks for fear that they do something disgusting to my order and over charge me! If you ever want Starbucks I recommend going to one inside a Kroger because their employees are much nicer since they work with regular Kroger employees I think they aren't so full of themselves. I have a best friend who works at a Starbucks but it's inside a Kroger and she would never be so rude to a customer! Please save yourself some hurt and heed...

Worst customer service. Experienced the rudest interaction of my life this morning. When my drink came out wrong, I was told by Mere that I was actually wrong. When I literally ordered two of the same drink and the first one being venti! So instead of just remaking the drink, she made the effort to refund me for the “grande” that I supposedly ordered and recharge me for a venti that was a .50 difference just to prove her point!!!!!! What happened to customer always right. I wasn’t even asking for...