Subway — Restaurant in Louisville

While making my sandwich, a lady wasn’t standing, but leaning on one arm to make it. As she was making it, I asked her if she had more cucumbers because the ones that were out were frozen. Her response to me was “Well you just hear me telling him, so obviously!” I was like wow! While she went to get new cucumbers , I asked another employee if she was the manager. He said yes. When she came back I said “You’re the manager!?” She said “Yes” I told her “Wow, you’re the manager and that’s how you talk to your customers!” She didn’t answer. She finished my sandwich, told me about the current deal and rung me up. When she was done, she literally slammed my sandwich down on the counter. I’m assuming she was mad because I made that comment. I have been in leadership for 20+ years. If any of my staff, especially the managers treated my customers like that, I would want to know. Very unprofessional, very dismissive and slammed my sandwich down. This should be corrected if you don’t want your...

Got an online order about 7:30 pm and ordered a 12” veggie on Italian. There was barely any veggies on the sandwich, the employee brought it out and said nothing before going back in like there were 20 customers in there when there was 1. I usually check before I leave to make sure it’s right but tonight I didn’t since I was over this day and tired. The lettuce (barely any) was slimy n brown, I got 3 pieces of onion, 5 cucumbers, and 3 pieces of green pepper. Paying 10+ for a “sandwich” with slimy lettuce, n barely anything on it is disappointing. Didn’t need the attitude from the employee either. If you come anytime close to 8 when they close (even though it says 9) good luck. Your food matches their attitude...

Let’s just say my experience at this subway was notable enough for me to leave a review. First, when I entered the subway, a young man named Logan (I did not get his last name but he had blonde hair) introduced himself helping me make my sandwich, and talking with me the whole time, this made my day! Second, the sandwich that this young man made me was delicious! He made sure to prepare the sandwich exactly like I wanted it and was lively and positive the whole time. Anyway, if you’re thinking about coming to the subway, I highly suggest it. The staff working here are awesome and I would come back here again just have the...