The Honey Baked Ham Company — Restaurant in Louisville

So I went online yesterday to place my 138.00 order and had some questions. I call the store and got Emma. I had a 7 dollar off coupon for a half of a ham. After going over the coupon with her, she said you can just order with me and bring your 7.00 off coupon in with you when you pick it up. I even called her back to clarify it. Well... when my husband got to the store they wouldn't take the coupon. Said the order had to be paid for online. NOT HAPPY AT ALL WITH HONEYBAKED HAM COMPANY. I AM A REPEAT CUSTOMER AND 7.00 IS ALOT CONSIDERING THE TOTAL WAS ABOUT 138.00. ITS BAD CUSTOMER SERVICE. YOU RUN OFF A CUSTOMER FOR 7.00. NEVER AGAIN I DONT CARE HOW GOOD YOUR STUFF IS. CRACKER BARREL WILL LOVE TO...

I Bought 2 ham bones to use for pinto beans.I trimmed some of the meat off the bone and put the bone in the crock pot along with the beans and water.They cooked about 10 hours(kept the water level above the beans at all times).They turned out delicious.The meat fell off the bone during cooking.Yum,yum!! I paid $10 for 2 ham bones .I trimmed enough meat off one bone to make 3 nice sized sandwiches with plenty left on the bone for my pintos.That's...

We have been a customer for years and usually getting 2 spiral cut hams per season for the family. Recently we had a issue with the ham and once i reached out to the support team, the GM Mr. Thomas Eversole called me personally to apologize and after listening to our concerns, he made it 100% right by us and it was resolved in 24 hours. We appreciate the outstanding support and will continue to be a HBH customer for years to...