Enoteca Tredici — Restaurant in Lower Merion Township

Went there with a group of friends to celebrate my birthday. They were having an event that night at the bar. It was overcrowded and very loud! Our server was very rude! We ordered a bunch of apps to start. Took a while but everything was good! I had inquired about the chicken parmesan the server said it was super popular and really good! Everyone got their entrees but me. 20 minutes later when everyone was finished eating my entree finally came. It looked like a round pancake. I never saw chicken parmesan look like that. It was so salty that I couldn't even eat it. The fact that it came when everyone was done and I couldn't eat I sent it back. We at that point asked for a manager. She apologized and offered me another dinner Everyone was done so I decided to get raw oysters they're cold they should've come right away. I waited another 20 minutes for them. We at that point asked for another manager. He was very accommodating! He gave me a glass of wine on the house which took 15 minutes to get. ugh!! I sent the oysters back because they took another 20 minutes. I was so disgusted! My friends and I had enough! The Manager did say the wrong thing when he apologized he told us that service was slow because of the event. It was their one-year birthday. It was my birthday I didn't care about the stupid event that should have nothing to do with the service we received. If they were having an event and couldn't handle the other tables they should have closed the restaurant that night. It was such a fiasco! At the end of the night the manager came over to the table. He comped the whole meal. He brought desserts to the table to apologize. He was very nice in the end he did the right thing. He gave me his personal email for the next time that I come in I should email him first. He said he would be sure to make it a much better experience! I don't know if I want to ever go back! On my birthday I got to eat appetizers and a dessert. I never did get an entree . My friends said they would never go back! Not sure if I would give it a second chance. I do have the email of the manager. If I ever go back I'll let him know I'm coming I think that he should send me a comp for the next to make up for the horrible experience! Since I really did never got to...

This place is an interesting spot. We found out about it by watching Chopped on Food Network as one of the chefs was on this show recently. The menu looked good and the chef did a great job on the show, so we decided to try it out.

The atmosphere is very unique and inviting. Upscale tapas to say the least. The service I feel could have been a bit better especially for all of the money we spent. The food was good and you can tell it was made with a lot of thought. We were told the portions were large, enough to share....this was not the case. The seafood special was langostino...the server said this was a 9 oz serving, but I am not sure if we even got 2 oz of meat out of it and it was $52 with nothing else to it. The spinach gnocchi was delicious, but again, it only came with about 6-7 gnocchi in a quick red vodka sauce and was not able to be shared as they stated. We actually got two orders of this because we were hungry at the end still. The flat bread is actually a pizza (flat breads in my eyes are more rectangular) - there's was circular.

For the amount of money our bill was this night, I am not sure if we will be back anytime soon. I feel like you can get the same quality food, bigger portions and better service at a ton of different other establishments and maybe even save a few bucks. It was a treat to try and I wish them well.

We talked about exploring this place for brunch one day, so I will update the review if...

Let me start by saying the food was great. Unfortunately, that is the only good thing I have to share. After waiting for thirty minutes to be seated past the time of our reservation where no apology of any kind was offered our server introduced himself not with his name or by welcoming us but with "what drinks are we getting tonight?" When I asked to speak with the manager she too failed to introduce herself and once we shared our frustrations around waiting for 30 minutes to be seated stated that "complimentary snacks" were already on the way (I doubt they were until we asked to see her). we proceeded to receive a board of veggies, cold cuts and cheese which despite being tasty was something we did not order. It would have been much better if the appetizers we actually ordered were comped. Unfortunately, our bad experience did not end there. Our four entrees came one by one with 4-5 minutes in between them. So we were forced to wait for over 15 minutes till everyone in our party had their food. Considering the prices etc... we were expecting much higher level of costumer service and a much better dining EXPERIENCE. Too much money later we can safely say that we will neither visit again or suggest this place to...