ReDecor Home Consignment — Local services in Lower Merion Township

The older lady who works here is exceptionally condescending and passive aggressive. She had also hounded a couple around the whole store staying within a 3 foot radius of them at all times. I’m assuming she did this because they accidentally tipped over, and caught a print that they had walked by. Mistakes happen, but having precariously perched piece of art in a store people are expected to walk around is a bad idea. If customers aren’t able to interact with the objects in the store, and have to watch their every step, then maybe it’s better to have an online store rather than a physical one. When I had touched a key to see if a drawer would open on a desk, I was shooed away just for older lady to take the key and fiddle with the lock and barely figure it out herself. Personally I find the furniture here to be very mixed in quality. I will say the condition of all the furniture is very good but half the furniture looks (and feels) like it’s from target. The build quality of those pieces are also particularly low. The other half is from genuinely good designers and furniture makers. The problem is, all of the furniture is priced as if it was from a quality designer/brand when it is clearly not. In my honest opinion, there is nearly nothing you could get from here that you couldn’t get at an auction at a much better price and I can say for certain that it would be a better experience all around.

Edit: I’m sure I will get a response that is going to be incredibly pretentious and condescending. Similar to the attitude of the lady who...

There are some great pieces here; pretty eclectic selection. Ended up buying a very fairly priced armoire and lamp. Reina and the other woman who helped us were lovely and very helpful!

Before we found what we were looking for in the expanded location, I did have an odd interaction with the sales associate in the main showroom. I asked if she had any dressers and she had two. She showed me the first one, told me the price (I think $650), informed me that it was "high-end," and then asked if I knew Bernhardt, the designer (and I said no). She then showed me the other dresser and said "This one is $1,000," and I said "okay," and she said, very pointedly, "This is a high-end consignment store, not a thrift shop." It was kind of strange and seemed condescending; maybe she assumed I couldn't afford the furniture there because I didn't know the brand of the first dresser she showed me, or maybe I totally misinterpreted it. I almost left after that, but I am so glad I went next door where I found the armoire I was looking for (and was happy to pay more than $1,000 for!) and met Reina and the other lovely sales associate (whose name I'm blanking on - sorry!), both of whom were great. Despite the weird experience in the main show room, I love what I bought there and will definitely be back...

Redecor is truly a hidden gem on the Main Line! After searching everywhere for affordable but sturdy and beautiful furniture that I did not have to put together myself, I decided to stop in to Redecor and I was SO glad I did. Not only do they have furniture, but they have lighting (including chandeliers), mirrors, glassware and more. The whole store is filled to the brim with excellent finds. Furthermore, the owners and staff at the store are UNBELIEVABLY FRIENDLY. The customer service is top notch. I had them deliver my furniture to me and after doing so they even polished it in my apartment. I am so incredibly happy with my experience here and could not recommend them enough! If you haven't already, stop in - you will not leave empty handed or disappointed...