Bonus Burger — Restaurant in Lubbock

Feels really good to give a positive review with a full stomach after not having to spend a boat load of money ($11 per person)!! This is the 4th time we've gotten food from Bonus Burger over the last few months, and each time, everything was perfect. We all like our hamburger/cheese burgers a little differently, but they got it right every time. Plus, I can honestly say, I don't even feel the need to check the bag to see if it's all in there/the right order. Anywhere else these days, that's a must do.

The food is consistently prepared with generous proportions. The hamburger patty actually tastes like beef and is still a 1/2" thick even after being cooked. It has always been juicy and delicious, not a dry one yet. The fries have a very light dusting of what tastes like the onion ring batter, which is delicious; whatever it may be, both get 2 thumbs up.

The same person (more consistency) has greeted us with a genuine smile every time we've pulled up to place or pick up an order... nice to feel welcome.

If you're looking for an old-fashioned burger and friendly service, this is the place you're looking for...

It's only "drive-thru," and it's a little tight if you're driving anything bigger than mid-sized vehicles, about like every other place these days. Oh yeah, and it's cash only, too, but well worth it, IMHO.

Some green chilies as an add-on...

My husband and I stopped at Bonus Burger Monday afternoon. My husband placed an order for a hamburger WITH NO CHEESE OR CONDIMENTS- just the vegetables, with fries and a drink. I ordered 2 hot dogs with onions only, onion rings and a drink. Our order was right at $30.00. It was busy, and we had to wait a while for our order. We went home to eat. We live less than 5 minutes away. It is hard to not be upset to pay $30.00 for this type of food and not be able to even eat it. My husband's hamburger was horrible! It was not anywhere CLOSE to what he asked for. There was cheese melted all over it, along with mustard and mayo. The bun was so saturated from the congealing cheese and mayo and mustard that it was not fit to eat. His fries were overcooked, and smelled terrible. My order, while the hot dogs only had onions on them like I asked, were overdone, as was the bun. My onion rings were fine, but that was all. So, because the food was in such a horrible condition, we wound up throwing it in the trash. THE OUTSIDE TRASHCAN, because the food smelled so bad, I didn't want that odor in my kitchen. Maybe it was cooking oil that was old that they used, is all I could figure made it smell the way it did. Needless to say, we WILL NOT be stopping there again. Do not appreciate spending $30.00 for a food order, and having to...

Bonus Burger serves up one of the best double bacon cheeseburgers in Lubbock—juicy, perfectly seasoned, and stacked with delicious bacon and melty cheese that hits the spot every single time. It’s a classic burger with real flavor which makes it timeless.

The customer service? Top notch. The staff is consistently friendly, fast, and attentive—something you don’t always find at burger joints these days. Whether it’s your first visit or your tenth, you’re treated like a regular.

If I could make one suggestion, though—it’d be to upgrade the fries. Switching to natural-cut or even thick steak-cut fries would seriously elevate the whole meal and probably boost sales. The burger's already fire, but better fries would take Bonus Burger from great to legendary.

Still, overall? Highly...