Chick-fil-A — Restaurant in Lubbock

I looked at the picture of the guy that operates this Chick Fil A. He looks humble, yet distinguished.

If you're searching for a taste of heaven wrapped in a sandwich, look no further than Chick-fil-A! From the moment you step through the doors, you're greeted with warmth and genuine hospitality that rivals a family reunion.

Let's talk about the food – oh, the glorious food! Each bite of their iconic chicken sandwich is like a symphony of flavors dancing on your taste buds. The juicy, tender chicken nestled between two perfectly toasted buns is simply divine. And don't even get me started on their waffle fries – crispy, golden perfection in every bite!

But it's not just about the food; it's about the experience. The staff at Chick-fil-A exude positivity and kindness at every turn. It's like they've been trained in the art of spreading joy, one smile at a time. From taking your order with a cheerful attitude to ensuring your meal is served promptly and with care, the customer service here is unparalleled.

And let's not forget about their commitment to excellence. Chick-fil-A doesn't just serve food; they serve communities. Whether it's through their charitable initiatives or their dedication to sourcing quality ingredients, you can taste the love and attention to detail in every bite.

In a world where fast food often gets a bad rap, Chick-fil-A stands out as a beacon of hope. It's not just a restaurant; it's a destination where memories are made, friendships are formed, and stomachs are eternally grateful.

So, if you're in need of a little pick-me-up or simply craving a taste of perfection, do yourself a favor and head to Chick-fil-A. Your taste buds – and your soul – will...

When I walked in, I had to wait at the register for a bit for anyone to notice me, despite the fact that there were at least 5 people at the front counter area. 1 was filling orders, 1 was working the drive up, 1 was just standing there looking off in the distance, 1 was walking back and forth seemingly with no purpose, and 1 came from around the corner eventually to the register. That individual asked if I was there to place an order, to which I said yes. She said “I’ll have to see if he can fit you in” turning to the employee working the drive up window. When he came over, he was nice, but not the normal Chick-fil-a level of nice. No “my pleasure,” no smile, just cordial. The food was fast, but it seems that it was cooked ages before. I ordered a grilled sandwich which came out warm, but not hot. The tomatoes on it were under ripe but the lettuce was decent. No honey roasted bbq came out with it, despite asking for it, so I had to ask again. Overall I would avoid this place. Perhaps Corporate should send some professionals to help these employees understand what customer service is about. This is the second worst CFA experience I’ve ever had. Very sad to see CFA workers becoming just like all other fast food places. And just so no one thinks they were busy, it was just before 4pm and only 3 customers were...

I absolutely love chickfila, my favorite fast food restaurant hands down.. I eat here more than any other place!! But I would not recommend this location especially if your not looking to get what you pay for.. on numeroussss occasions I would order mediums on my fries and Mac n cheese and I literally should of just ordered a small.. I don't know if there having supply issues or what. Also I'm allergic to tomato and always say no tomato but always seem to get it put on my sandwich. Employees also ignore special requests when ordering delivery. Which sucksss when we pay so much extra on delivery than we would instore, the least they could do is pay attention to small requests.

The director here Mike replaced my meal and even on that meal, I should of just gotten smalls cause I was shorted on Mac n cheese and fries onceee again. So he offered me a refund in which I explained I had no vehicle to get to him to get the refund done so both Mike and main manager Marissa explained they could issue the refund over the phone and then I just started being ignored by Director Mike.. Which is crazyyy cause he's the one that offered the refund. Anywaysss sorry for the rant, just so done w/business...