Pecan Grill at the Overton Hotel — Restaurant in Lubbock

My family was excited to try this restaurant while staying at the Overton 7/27/2025. Unfortunately it was not the experience we were hoping for and will not be returning. The food was the only thing we enjoyed. The long wait, no refills, being ignored, racial profiled, and management not caring makes it easy to not return.

We arrived for dinner and were the only table. Khloe soon greeted us and got our drink and food order then we were not attended to again until our food came out 30-40 minutes later. Other people arrived while we waited and were receiving water, wine, etc refills but our table was not offered refills once.

Like mentioned before the food was delicious but the wait was not worth it especially when seeing all other tables who arrived after us get their food before us. Also food was a little hard to swallow since our drinks were all empty.

My brother tried speaking to management who just made excuses of why the wait was long and why we weren’t offered refills. There is no excuse for this and she seemed to just not care that we were unhappy.

If you don’t mind waiting or being given excuses instead of accountability then go ahead and check out The...

I am.the President and minority owner of a construction company here in Lubbock and wanted a good place to eat. We Decided to have our Valentines Day Celebration on Saturday the 15th. Went to the Pecan Grill hoping for the best and got even better! Valet was truly a blessing. Hostess saw to every need and want! Our server Cade was quite honestly one of the best I have found in years of travel.and fine dining. He was courteous and helpful. Made recommendations I followed for perfect wine pairings for our dinner! He informed us that he had only been there since January but this young man presented himself with the style, class and knowledge of a 30 year veteran. The GM, Mark Pigg checked.on us occasionally nand he is also a true gift to the Overton. Genuine and respectful he could teach a few things to the other fine restaurants in this town!! But the food.... Best we have ever had. Each course better than the one before. Amazing flavor. Stout portions. Beautiful presentation! This group of outstanding employees gave us the best fine dining experience we have.had in a very long time. ...

Well to start the waiter spilled water twice all over a friend of mine while pouring a glass of water. Next he could not get his mind in the game kept running into chairs and acting very weird. But the real problem is the food I ordered a 14 oz ribeye med rare and when the food was brought out it was cold. I told the waiter hey this is not even warm to the touch and he felt the steak and agreed. And to make things worse the steak that came out was dry and I am almost certain it was the same steak. My wife have the shrimp linguine and had no flavor and missing the artichokes that the menu said it came with. Asked for those and the waiter said that’s a new item and we don’t have all the ingredients to serve with it. I expect a great experience in a place like this and a manager did not bring me my new steak out nor ever come buy to make it right. Most places will take the item of the bill or offer a free dessert, nope none of that. It sad that I enjoyed my Allsups burrito more than this meal and at $172 this place is a JOKE. Out of a party of 4 one person had a decent meal but it was only...