Taco Casa — Restaurant in Lufkin

I get to my hometown after a over 5 hour drive.. I’m tired and hungry. I spend almost $30 at this place. I get home the Super Nachos consists of a big plate of chips and a big cup of cheese. I call and tell them what I have.. now I have to drive back to supposedly get what I thought I was ordering per the drive thru screen. My son comes back with the same chips and cheese which are cold at this point and all of the sides in a totally different plate. I asked for management instead the worker who answered the phone goes back and forth about this is how the nachos are served unless the customer ask them to be prepared all together… well had I felt like preparing my own nachos I would not have gone to a fast food restaurant. Yes I’m upset First how was I supposed to know I should ask? The screen shows the nachos all prepared. It may seem petty to others but to me I expect my food to look like what’s on the screen and as high is the cost of gas is I don’t expect to make 2 trips and still be unhappy. I won’t be going back for nachos for sure and due to the customer service I received over the phone I will not go back for...

First time here. We tried several items off the menu including the chilada, tacos, burrito, as well as nachos. My wife enjoyed the tacos, but mine had a stale shell. The taco meat was mediocre, and nothing special. There is plenty of lettuce and tomatoes on the tacos. The burrito and nachos were okay. The meat that they use is just dry. The star of the show was the chilada. Old school taco bell feel to it. The meat in this one is mixed in with sauce, so wasn't bad. We ordered large drinks, and they were gone pretty quickly. The large cups are smaller than most places. Overall we would go back. Service was fast and friendly, and the order was correct the first time. Good...

I broke speed limits in 2 counties traveling Beaumont back to Tyler and made it a point to get to Taco Casa before 10pm. I arrived at 9:51. The restaurant was spotless. I was greeted with a welcome and a smile and Miss Billie went out of her way to accommodate me. Taco Casa is the only fast food Tex Mex I've come across that has a fresh, hot menu free of MSG and additives that make me violently ill within minutes of consuming. As a customer, this is invaluable and I am grateful for this chain. I love that no matter which taco casa I go to I can expect the same flavor and never disappoints. Lufkin excels in delivering...