Dunkin' — Restaurant in Lumberton

Update on review. 8-14-2021, figured we’d give them another chance. Saw they were open and had a line formed for the window four cars deep. Got in line and waited about a minute when a worker came out to tell us that the last customer was the one ahead of us and that they already tossed out their food and coffee! It was 250 pm and how does a manager allow that to happen? The owner of this franchise has got to be more hands on I suspect. Two thumbs down, not coming back. McDonald’s is now our “To Go” coffee shop in Lumberton.

08/05/2021. Don’t bother to visit this Dunkin today as there is no access to interior so no restrooms, PLUS ALL THEY HAVE IS DRINKS, NO FOOD!! Why? Appears they got shut down for lack of cleanliness according to the posting on the door. Don’t bother making a detour from the highway. We did order coffees and they were made wrong, and they weren’t filled!! Sorry no second chances with me on this one If this review is helpful and saved you a trip please give it a thumbs up.

Also for those who NEED to use this exit, head over to the Mc D’s as they are fully open with a 97 score for cleanliness. Ordered our breakfast, guess the bagels will have...

Went thru the drive thru. There was one car in front of us. When we pulled up to the speaker no one from inside said anything. We sat there for 2 or 3 mins before we said "Hello?" Then some said,"give me a minute". We ordered coffee and bagel bites. We had to repeat our order. Once at the window, again a wait, maybe about 6 or 7 minutes. Looking inside, it seemed to us that only one lady was working and the other just standing. We received order without any pleasantries, which was fine. She was neither rude or nice. Just kind of blah. Our begal bites where cold. After all that waiting, we had cold begal bites. We pulled around the front to go inside. There was only 2 customers in there, so we don't understand why it was taking so long and why we received cold food with no napkins. They seem kind of put out that we would come in to fix our food. Once back in the car and getting out our begal bites there were new ones and the one that we took a bite out of all nice and hot. I just hope they didn't take the one we bit into out of the bag when popping it I to the microwave. We will go back, but only because it is the only...

UPDATE to original postJust went back to see if anything has changed. No Boston Cremes. Shocker!

Worst Dunkin Donuts I’ve ever been to!!! I just left and probably will never go back. I’m a local and the next closest shop is 30 minutes away so it’s extra annoying. I’ve been there 5 times to get my favorite donut: the Boston Creme. They haven’t had it available a single time and I’m not exaggerating. Simple Solution; make more if you know a particular donut sells well. I asked if they could make some and they said “the baker isn’t in”. They also are SLOW, they sometimes lock the doors and only have drive through open-which I’ve seen make a line so long it causes traffic problems. Additionally,they don’t frost their donuts properly AND they get a simple coffee order wrong all the time. Ice coffee straight black is my usual drink. They put sugar in it almost every time. In the simplest terms, that place is either horribly mismanaged or they just don’t care. I think I’ll just not go there anymore. Pretty sad you can’t just go have a donut and some coffee, that’s something I always liked to do as a...