Starbucks — Restaurant in Lynn Haven

I go to this location almost daily and pay the same way frequently with a large bill and never had any issues. EVER!! Today I sat in the line which was wrapped around entire location and out on the road. Finally after 20-25 minutes waiting in line to order I get to the window to pay for $30 of coffee and the girl at the window looked dumbfounded when I handed her the money (never have seen this girl) and she said something to someone and turned around and said umm I need smaller cash. I explained that’s all I had on me and she said umm I don’t know what to do because we don’t keep that much change. So literally had to drive off with my food and drink already made (guess it will go to someone for free). I then called and asked for the store managers name and was told a females name (won’t put on here) was quickly put on the phone and she was extremely rude and then conveniently didnt know her district managers name it how to contact her because she is “new”. If your the head manager it’s pretty important to know who your boss is….she continued to be rude and then said “the bank doesn’t allow us to keep change from them”!!!!! WHAT!!! So now it’s the banks fault… Hmmmm she tried saying they don’t take large bills yet I do this at least three times a week and have never had an issue and let me say if you are only taking $20s per what she says ummm as someone who runs a business you then have plenty of $20s for change…..I know am not I loyal customer and will drive the extra two miles to the next location. Try being polite to your customers and problem solve people!!!! Oh and drinks over the last week have consistently been watered down and gross but kept giving...

I usually order here personally all the time, but today I was ubering. I stood at the counter for 10 mins being ignored. And skipped. All wile my customers 2 drinks were on the counter the whole time. Nobody paid me any mind until I reached over to check the names on cup Confirming that they were mind. She got attude and was like those are for delivery. And i have to pack them up. I said yes ma'am I know that. I've been here 10 mins waiting for someone to acknowledge me and pack them up. Those are for my customer. But everyone has ignored me. She's like well if your going to be rude ill block you from orders from the store. I was like how am I being rude because yall all ignored me. Alittle bit of acknowledgement goes a long way. I've worked fast food my whole life. But I never ignored someone standing in front of me no matter how busy I was. You don't have to block me from the store. I won't be picking up orders or ordering personally. You don't have to worry about that. And also so everybody knows the whole time I'm standing there I'm watching Flys crawl into the packs of opened sandwiches on the counter and all over food. Do not order food from there. If you must order coffee I get it but do not order food. Expect them to ignore you and be rude. Then accuse you of being rude instead of...

PSA, IF I PAID FOR THE ITEM THEN YOU DON'T GET TO DETERMINE IF HOW I ORDERED IT IS OK OR NOT. I PAID WITH MY MONEY, NOT YOURS. YOU AREN'T THE ONE EATING OR DRINKING IT. IT'S NOT A COMPLICATED ORDER. MY HEALTH IS MY CONCERN, NOT YOURS. YOU DO NOT GET TO DETERMINE WHETHER OR NOT I CONSUME SOMETHING. I PAID ALMOST $7 FOR A COFFEE, I EXPECT IT TO BE EXACTLY WHAT I ORDERED, NOT YOUR VERSION OF WHAT I ORDERED JUST BECAUSE YOU DON'T AGREE WITH HOW I LIKE IT MADE. I'VE LITERALLY HEARD BARISTAS TALKING TRASH ABOUT ME BECAUSE THEY DIDN'T AGREE WITH MY ORDER, AND THEY DIDN'T KNOW I WAS WAITING AT THE COUNTER FOR MY MOBILE ORDER. I'VE HAD BARISTAS TELL ME TO MY FACE THAT I SHOULDN'T ORDER MY COFFEE THE WAY THAT I DO BECAUSE THEY'RE "JUST LOOKING OUT FOR ME" SO THAT I DON'T GAIN MORE WEIGHT. IT'S LITERALLY NONE OF THEIR BUSINESS OR CONCERN IF I GAIN WEIGHT. LIKE, I'M SORRY YOU HAVE A HARD TIME LOOKING AT ME BECAUSE I'M FAT. BUT DO NOT PROJECT YOUR INSECURITIES AND OPINIONS ONTO ME. IT IS EXTREMELY RUDE AND UNCALLED FOR. I'M SICK AND TIRED OF MY ORDER THAT I PAID FOR BEING WRONG BECAUSE THE BARISTAS DOESN'T AGREE WITH HOW IT'S MADE. I'M ALSO SICK AND TIRED OF BEING JUDGED EVERYTIME I ORDER MY DRINK. THIS HAS GONE ON FOR WAY TO LONG...