I'm sorry to have to give this location two stars but I'm trying to be honest with my reviews. First of all, I love using the Subway app to save some money once in awhile. However, the last few weeks, every time the app shows a great deal or a coupon, it always says this location does not participate in the deals. WHY is that exactly Subway on Hwy 77 in Lynn Haven?
Also, why do you go through employees so quickly? I don't work there so I don't know what the issues are but there is always someone new and "in training" and it takes new people forever to make a sandwich.
Now, I don't know about the rest of you, but I truly think that some of these employees have NEVER made themselves a sandwich at home in their lives. Some of them put your toppings on and then squeeze them down with their hands to make them flatter to fold the bread over. Not at all appetizing. Some employees don't know the meaning of a LOT of lettuce for example, they put on a few strings and call that "extra" or a "lot". It's not rocket science folks and I blame the trainers or whoever does such an awful job managing this location that they cannot keep any employees long term.
Like many other sub places in this area, they overbake their bread. With Subways bread if it is over baked or not fresh, you end up wearing more of the bread on your shirt or down in your bra than you actually get to eat. I hate that and it does not taste good when the bread is not fresh or is over baked. PLEASE Subway in Lynn Haven, get your act together, you are...
Read moreI wanted to order a sub on wheat. I asked the manager, Pamela Sapp because that is who was assisting me, if they carried wheat and she said yes. She proceeded to make my sandwich, I paid and went on my way. As I took a bite of my sandwich I noticed that it was on the multigrain bun. I then went back to the store and explained that although multigrain and wheat are similar, they are not the same. I still wanted the sandwich just on white bun. She instructed the guy employee to give me a white bread l. I transferred half of the items and ate it. When I went to eat the other half, the bread was HARD AS A ROCK. The entire 6 inch. I then go BACK to the store and explain that the bread was hard and that she could touch it if she wanted to see but she said she didn’t and that she could remake me another sandwich. I express that this is my second trip up there and I no longer want the sandwich and would prefer to get a refund for the 6 inch as I bit the footlong which is how I knew it wasn’t wheat. She stated that they do not do refunds and that she will not give me a refund for that. She was extremely rude and would not recommend eating here as she profusely stated that she IS the manager and there is nobody above her. It is very disheartening that the person in charge can put a bad taste in a person’s mouth because I ate at this same subway yesterday (sandwich on a white bun) and thoroughly enjoyed the service so much that I went back today and today’s experience made me vow to...
Read moreI’ve been coming to this Subway location for years, and they have never once let me down. The staff here are consistently friendly, professional, and take pride in what they do. No matter how busy they get, they always greet customers with a smile and work efficiently to provide fresh, well-made meals.
The quality of the ingredients is always top-notch—fresh vegetables, perfectly baked bread, and generous portions of meat and toppings. They take the time to craft each sandwich with care, making sure everything is evenly distributed and prepared just the way you like it. Their attention to detail sets them apart from other locations, and it’s clear that they genuinely value their customers.
Beyond the food, the cleanliness of this Subway is something I really appreciate. The store is always well-maintained, and they keep their prep stations spotless. It’s evident that they follow high standards for hygiene and food safety, which only adds to the overall experience.
Over the years, I’ve never had a bad meal from this location, and that level of consistency is something special. Whether you’re stopping in for a quick bite or a hearty meal, you can always count on them to deliver quality and great service.
10/10 would absolutely recommend to anyone looking for a reliable, delicious, and welcoming...
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