Nori Sushi and Grill — Restaurant in Madison

The food was pretty good. Just don’t dine in and lower your expectation. They give you the menu, and then seat you. You would think they’ll come take your order, but nope. You have to go to front and order then pay, and then tip. You don’t even know how your experience is going to be like. Everything is in plastic. You have to throw away your own food. Basically, it’s take out, and dine in their table given. Don’t expect good customer service.

We had a bad experience, but enjoyed the food. We were a group of 7. We arrived first and was seated. Then, they seated another large group by us, EVEN though the whole store was empty. We didn’t have any problem with them. The guy who was with that group did not like us apparently, and then asked the worker for us to be moved. We LITERALLY got there first. We were then moved to the other side of the store. It was insulting that they did not value us as much as the other customers. It’s also a bit expensive for sushi. Cost us $120 for such a little bit of food.

Do not dine in. Just do take out if you care about...

This place will not disappoint! I’ve read other reviews that knock it for having to go to the counter and order, but preferred if that way! We ordered our food and sat down, food came out very fast. Everything was delicious! Had two apps, ordered some sushi rolls as well as hibachi. The sushi rolls were huge and flavorful! Hibachi was perfectly cooked and seasoned.

The exterior of the restaurant might like a take sketchy, but the inside is very clean, modern, and had a nice feeling to it.

Again, this business has a lot of takeout and delivery, so the dine-in experience looks a bit different. Yes, food does come out in plastic container, but that just makes it easier to pack up your leftovers! Go into Nori with an open mind with having to order at the counter and food being served in plastic containers, I can assure you the food will...

From the moment I entered the establishment it was evident that hospitality was not a priority for the staff. To begin with I arrived at the restaurant with the intention of dining in and enjoying a relaxing meal. However without any proper communication or inquiry, the staff assumed that I was wanted a to-go order. Not once did anyone bothered to ask about my dining preference or offer me a table. It was if they had made up their minds before I even had chance to speak, leaving me feeling overlooked and dismissed as a customer. The most distressing part of this experience came when i paid for my meal and had to sign my receipt the cashier threw the receipt at me with an air of annoyance and impatience. The interaction was completely unprofessional and left me feeling belittled...