Country Vittles Family Style Restaurant — Restaurant in Maggie Valley

I'm so disappointed. This was my favorite place, I loved the atmosphere and the food is awesome and the service is always good and friendly. However, proper hygiene needs to be addressed. We were sat where we could see the prep area and the kitchen. Our waitress was using her bare hands to prepare our salads instead of tongs or spoons. She was sprinkling the cheese with her fingers. When she brought us our salads I noticed her fingernails were dirty (like black something or other underneath). I couldn't eat my salad.. Then prior to our meals being brought out our waitress and another waitress were eating their food. They were eating their sandwich/burger and fries obviously with their hands and then licking their fingers. Didn't see hand washing and then our food was brought out. I was pretty grossed out so I didn't eat. I didn't complain cause i just don't do that and yes I should have. Especially with Covid still around. Hands should be washed constantly , nails should be cleaned and eating should be done at break time even if just quick break and then hands should be washed again. Maybe i'm paranoid and i'm so sorry but I've had Covid 3 times and the first two times were horrible. I don't want to keep getting sick cause i'm trying to live life. Local business should care and be cautious. I know it was hard on them during shut downs. Maybe restaurants should keep being super clean like they were right after opening back up. I'm so sorry for the poor review. I hope this places gets better. Would love to keep my tradition...

I would have given 2.5 stars if I could-just because the staff was so nice. But do NOT be fooled by these 5 and 4 star ratings. We visited this last weekend because this place had such great reviews we decided we couldn't miss it. The all you can eat breakfast-first, we expected a buffet style. It's a predesignated menu, they bring all of the item to you plated and just keep bringing you more plates as you want them. We skipped out on this. The Good: The scrambled eggs were 5 star. The feel was country and homey. The price was ok/typical The service-plenty of friendly staff! The bad: The price wasn't THAT good. The food was.... marginal. Our continental breakfast tasted better. Seriously. My hotel waffles were 10x better. My pancake tasted like pancake batter, you know how it smells and tastes raw. I don't LIKE syrup, and I had to use a decent amount. The coffee was very weak-but I feel like that appealed to the demographic that was in there at the time. I was "offered" the biscuit that was supposed to come with my meal after she brought the plates out. I declined to not cause issue, but was charged full price, instead of them substituting my added on pancake. Just a very disappointing $25 for 2...

Fortunately! Didn’t get a chance to even experience the food! The service was absolutely unacceptable and disgusting! We walked in and the hostess just waved us right back out, with nasty hand gestures! I’m guessing she was not taught early on in life, to “be a big girl and use her words.” We asked what was going on, and then she cared to share that breakfast was over, and we had to wait 30 minutes outside until they starting serving lunch! Despite the horrible first impression, we decided to wait. Thirty minutes later, we heard our name called. Our waitress walked us to our table, threw our menus at us, and said we could get our own drinks! Didn’t introduce us to the menu or offer anything! As she walked away, she loudly expressed to another waitress, that she was not getting our drinks! The entire time, the vibe, attitude and definitely the service, was absolutely horrible! At this point we decided we had enough of getting treated this way, and we decided to leave! So sad things went this way, folks in the area and the previous reviews, were highly recommending this place! We will for sure, never return! We hope they fix their service and wish them...