Staff was courteous, while very busy, upon entry. There was some confusion with the register malfunctioning, but the manager came up from the back to take over -- she seemed to be the most clear about what needed to be done, so she's obviously in the right position position.
Up until this point, it all seemed ok, but there was a bit of a challenge in the next part... When receiving my large smoothie, I asked the gentleman pouring my cup if he could top it up further with what was still in the blender, so there wouldn't be almost an inch of space left, but the manager, who was BH y the register, stopped tending to the customers, only to walk over and proclaim two things to me loudly: "It touched the top, so we can't add any more and, It passed the white line, so we can't add any more. You can get a refund if you don't like it."
I wanted to know where she got those rules from, as I had not yet heard any Jamba Juice staff say that anywhere else, but I concluded that it's not my business.
Considering there was still enough smoothie (and space!) left to top it up a bit more, I wouldn't have minded if the worker just finished the job, but it was really inappropriate for the manager (who, to be fair, was already looking stressed by the inexperience of the staff) to jump in with exclamations that didn't seem reasonable, or well timed.
Personally, I wouldn't come back here with any particular requests, if you (the reader) has any, as there's quite less flexibility and solution-based...
   Read moreToday started off on a high note with the promise of a $1 mango smoothie from Jamba Juice. However, when I arrived at the store, my excitement was met with the disappointment of a broken card reader. Since I typically don't carry cash, I was relieved to find that my thoughtful husband had left some dollar bills in my wallet. I ended up generously sharing my newfound cash with other customers, feeling like the benevolent patron of a smoothie-themed strip club.
When I finally reached the counter, they had run out of mango smoothie, but I settled for a strawberry one without complaints. Just when I thought the day couldn't get any better, disaster struck. I clumsily dropped my smoothie all over myself as soon as I stepped out of the car at home, turning myself into a human smoothie dispenser.
However, there was a silver lining to the whole mishap. The half of my daughter's smoothie that I stole turned out to be...
   Read moreMy niece, who is spending the summer with me, went to a Jamba Juice to apply for a job. They told her they were definitely hiring and instructed her to come back the next day to fill out an application. My niece is mixed but primarily looks white. Excited, she came home and shared this news with my Black daughter, who was also looking for work.
The next morning, my daughter went to get job applications for herself and my niece but was turned away rudely by someone named Brenda, who said they weren't hiring. I called to speak with a manager, but not only did no manager come to the phone, they also refused to provide a contact person for me to file a formal complaint. I will be contacting corporate about this matter. My daughter feels discouraged and believes she experienced racial discrimination.cial...
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