I worked at a Jersey Mike’s in NC for 12 years. I managed a store, trained plenty of hires, and even got direct training from the franchise higher-ups. I know how these stores are supposed to run.
Because of that, I’m usually a little let down when I visit most locations. It’s the small stuff: not enough cheese, too light on the vinegar and oil, or missing the little details that make all the difference. It’s not the end of the world, but I notice. That said, I still go back—Jersey Mike’s makes the best subs in their category, even if they’re not always correct.
The Manteo location, though, is different. This store operates the way the franchise intends. The sub they made me wasn’t just good—it reminded me of my time working at a top-rated and awarded Jersey Mike’s. Back then, my team and I cared about the work, and it feels like this team cares too.
Honestly, it was the best sub I’ve had in not years, but decades. It was...
Read moreThe subs are great and the atmosphere is wonderful. Everyone always seems happy to be there whenever I come in.
The only issue I’ve run into is accuracy of orders. I’ve stopped ordering online because every time I do, the order is wrong. And even when I come in to order at the counter, I happen to run into my orders being wrong occasionally as well. They’re usually super good about remaking my order when I come in, but it’s a bit annoying to have to keep returning every time because they forget the type of bread I ordered or even gave me the wrong sub entirely.
Great staff with excellent customer service and attitude. I come back time and time again because the service is unmatched. This is just one area that could use some...
Read moreI’ve experienced a mixed bag at the Jersey Mike’s in Manteo. First time the store had just opened, there was a slew of employees working and they were weighing all the meat to make sure portions were right. The next time I ordered online and the sandwich was not nearly as well put together as the first time. I ordered online again a couple days ago, this time a twelve inch sub; I was quite disappointed. The meat portion was definitely light as were the toppings, no onion and no vinegar/oil. For over $20, I expect better. Looks like I’ll have to stand in line and observe it being made if I want...
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