Warning..an employee at this location stole my CC info...cautionary tale. I went through drive thru Friday night at approx. 7:00 pm and recieved my order but my CC was not returned to me. I did not notice until the next day that my CC was missing and that I hadn't received a receipt for my order. Long story short, I called BK the next morning and the manager explained if they had my card it should be in the safe however, she stated it was not in the safe. She took my number and said she would check with the manager who worked that night and see if she had placed the card someplace else. I got a call back that it was located and received my CC w/a receipt from the day manager with no further explanation. I then received several fraud notices that someone attempted to use my card for several purchase..first a small charge and then a large charge. I did not lose my card, drop it and it was picked up...I gave it to the employee at the drive-thru and he did not return it. I have filed a police report and taken all the necessary actions with my bank. I contacted BK customer service and I was told the GM and District manager would follow-up to date I have not recieved...
Read moreOrdered from my app, aka did their job of entering in what I wanted, so as to make sure it was entered correctly because they never seem able to handle that. Have grandpa pick it up and we are eating with the whole family and grand kids, I should have had him checked the food before he left but he didn’t really know what everyone had wanted. Gave us the wrong order, and live over 15 minutes away so going back not really an option, little kids were already really hungry. I called and the manager Tyler was awful, she said there’s nothing at all she can do because it was an online order, and how it’s my responsibility to check my food before I leave, so it’s my job to enter my order and to make sure it’s right and in the bag, sounds like you shouldn’t have a job then because I’m doing it all for you. I contact cooperate and they said we can offer you a coupon for money on another visit. Refuse to refund the money I paid for food I didn’t receive which I’m pretty sure is theft. So corporate is as bad as their local mgmt, no wonder this happens so often and Burger King as a whole is suffering as a company, I would avoid this location, and using...
Read moreWe have been sitting in line for almost 20 minutes and the manager comes out to smoke her vape this is the longest wait for drive up food ever highly recommend everyone find a different place to eat. After getting to the window and we pay they park us by the railing for another 10 minutes. This was for only 2 bacon cheese burger 5 dollar meals this was piss pour service they need to revamp their service. After waiting longer after being pulled forward I decided to go in waited at the counter for 10 minutes before someone would even speak to me . After I finally got mad and said where's my food myia went to the drive thru window to get are food. I said this was not good service her response was it's not are fault so many people came in at once there was 12 try as on the counter and nobody filling them . Are food was cold and the sad thing nobody even cared. 45 minutes total for are food this is the worst service I can honestly say I have ever had . They definitely need new management at...
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