Dunkin' — Restaurant in Marion

I came to the Marion location a few days ago. I was in the drive tru and asked to try one of the new baskin robins frozen chocolate banana split drink. The gal did not know at all which drink I was talking to her. I told her the name and how they have signs of it being the new drink. She was still very lost. She then told me she will have my total at the window which told me so didn’t even know how to put it in. Few days later I come back. I see the drive thru is busy so I go inside for it to be quicker. I walk in and there’s people in front of me and zero employees. Finally someone walks in rushing a gal to the cash register. Then she looks at the people in front of me and says “what did you need?” They lady says the banana split drink. Once again the gal has someone come help her put it in. Then cashed her out and proceeded to make the drink then call over another employee for help. It’s been over five minutes and I haven’t even ordered. So I decide no ones in the drive thru. I pull into the drive tru. I order 3 drinks & 2 donuts. She tells me my total is $6. Which no way that could be correct. So I pull forward and plan to ensure my order face to face with an employee at the window. I’m waiting at the window for more than 5 min and no one even knowledge that I’m there. Being that I have now been at Doukin donuts for 15 min now, still have no coffee and also needing to be at work on...

Dunkin Donuts has usually been a go-to place for warm and tasty donuts for my family. However, after today's visit, I feel that there will not be future visits.

The staff, while friendly, felt mediocre at best. Very little eye contact, and they seemed distracted and/or seemed they didn't want to be there.

The cleanliness of the store was fine, and no issues to report there.

I understand that the availability of the inventory of donuts is really a first come first served basis, and that is okay. However, every single donut was cold, and tasted very chemically based. My stomach and all of my kids' stomachs are now feeling off. This may be a change in ingredients, this may be due to donuts being left out too long, or this may be due to the donuts not being prepared properly. I don't know what the cause is, but I do know that something isn't right and our stomachs are a little achy because of it.

If Dunkin Donuts as a whole no longer focuses on serving freshly baked donuts, that are warm and prepared that day, then I can no longer support this business. In short, every single donut that I ate this morning, three in total, tasted like they came out of a box that had been siting in a...

If I could give zero stars I would this is ridiculous I have ordered from this place twice and every time I order from them they don't even read the order that you're asking for literally they just give you whatever they feel is necessary or whatever they think the customer usually orders because this is ridiculous I ask for a sausage sourdough sandwich twice and both times they gave me a bacon sandwich when I'm allergic to it I literally called up there the first time to let the manager know and she said she would relay the message To make sure they're reading the tickets this place is just ridiculous the coffee is disgusting the donuts are hard And then when they don’t have the donuts they just replaced him with whatever donuts they decide to give you when you order through DoorDash the breakfast is disgusting the bread is hard at this point I will not be ordering from them again I tried to give them a second chance but this...