Arby's — Restaurant in Marshfield

We have Ben to this location several times since the pandemic has started And every time someone isn't wearing a mask in the store. Whether it be the person who takes your money Or the people preparing your food I am tired of supporting local restaurants and having them not even care to follow the policy setting forth . I don't know why businesses can't be more responsible and look out for the health of their customers and employees it isn't hard to wear a mask I wear one all day long in my job. The last time we were here we spend over $30 through the drive-through to get to the window and see Damien with his math down on his chin in the store helping customers talking to fellow employees And I am tired of it and I will not be coming back to this store again I will take my money where I feel like the business owner is appreciative and can follow one simple rule that's the reason why the pandemic is still going on is because...

The service I had today was unacceptable. First I waited 5-10 minutes before the lady turned around to take it. Then I waited and watched three people that ordered after me get their meal before me. It wasn't forgotten or overlooked by a regular employee it was overlooked by a Manager. I have worked in the food industry before and I know how busy you get around lunch time. But I have never skipped over a carry out meal or dine in meal. Plus the counter person should have questioned before I even asked why I was still waiting when people who ordered after me got there food. I ordered a sandwich and fries. This isn't the first time this arbys has messed up my food order. I appreciate you being "sorry" but this was poor customer service. It will be a long time...

Ordered through doordash and I know that it wasn’t the door dashers fault but it was Arbys . we had a decently big order but it wasn’t complicated at all. They forgot our apple turn over that we paid for and literally everything we ordered was cold and stale and it was either hard or rubbery and it wasn’t from the drive either. I then called them and they proceeded to tell me they can’t refund me since it’s through door dash but said we could get a refund though them, so we gave that a shot and only got 15$ out of the 50$ fricking dollars we spend on them! It isn’t door dashes problem that the food was awful so why should they refund us? I’m never...