DO NOT WASTE YOUR TIME! By far the worst place to order from! Terrible customer service and they are unresponsive to emails! My girlfriend ordered cupcakes for a birthday, they couldn't deliver because of weather conditions (which was understood). However two days passed by with no delivery or notification as to a reason why. When I called (which was a google voice number - phone app) they simply told me that they forgot the order due to the bad weather and that it could be delivered the following Monday (five days past the original delivery date)! They had no remorse and didn't offer any kind of compensation for their mishap! The people that run this bakery are truly incompetent and they have very poor customer service!...
Read moreAbsolutely terrible. I ordered yesterday for a supervisor birthday today and I realized that it was 2PM, which is the cutoff time for desired delivery so I called the business and he tell me that my order is on the way and I'm like ok, cool. Then comes 4:30PM! I call again and asked why my delivery never came and he had to call me back so he did just to tell me that he was up at 2AM this morning and he placed my order for tomorrow, Saturday!
I am furious now. I then ask him about the bad reviews I saw about this "human error" this company seem to have and he acted so clueless and said he "has been hearing nothing but good things". I'm just glad to get a refund. Don't...
Read moreIf there were zero stars, I'd choose that.
never delivered my order (poor business model) didn't respond to phone calls and emails till the next day when they confirmed there was a clerical error (weak capacity) generally not concerned that my best friend didn't receive her birthday cupcakes (poor customer service) haven't responded to any of my follow up emails or phone calls to get my money back. $50+ for one dozen cupcakes - not cheap. (irresponsible, careless)
There are plenty of cupcake businesses around. No need to...
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