Domino's Pizza — Restaurant in Maryland

I won’t be ordering from here ever again and I’ve called corporate.

We ordered pizza through the app last Friday night, and forgot to add something so I called it in. The guy seemed high on the phone, which is fine, if he could actually take the orders.

I added what was supposed to be a pan pizza with hearty marinara sauce and pepperoni. I received a pan pizza with NO sauce and pineapple.

When I called back, the same guy answered the phone and I told him my order was incorrect. He rushed me off the phone and assured me they would send the correct pizza. I received another pan pizza with NO sauce but w pepperoni.

Fast-forward to today, I decided to call to ask a question about the pan pizza since the options online aren’t the same as in the app. I explained the above situation and was immediately handed to a manager before getting to ask the question. The manager then asked for the # the pizza was ordered under and I gave it to him. He then started getting loud and speaking over me; he claimed that I did in fact order the pineapple pizza w no sauce and that it was my fault and I was wrong and that they were busy but that he has to honor complaints. I literally couldn’t get a word in. I simply wanted to ask if the pan pizza could come w the sauce option I wanted before placing a new order for today since last time it was wrong TWICE. He wouldn’t let me speak or ask a question so I hung...

POSSIBLY SCAMMING DEBIT AND CREDIT CARD USERS. PLEASE CHECK YOUR ORDER TOTAL AND MAKE SURE YOU GET A RECEIPT.

I placed a carryout order on the Domino's app and opted to pay at the store. I arrived to find the doors were locked. Someone unlocked the door and said, No one was allowed in the store. I said, I'm here to pick up my pizza. As I reached for a form of payment, the cashier awkwardly and quickly made it known they don't accept cash. I gave her my debit card. As she was coming to the door with my order, a customer came back from his car asking if he left his phone there. She said, no you didn't and we can't let you in. She handed me my order without my receipt. I went to my car to check my pending purchases and nothing showed up. I checked again when I got home. I found I was over charged so I called the store multiple times with no answer.

It's weird that the doors were locked, they didn't accept cash, no receipt with my order and I was over charged. It's hard to over charge someone with the total already entered in the system.

How this store managed to get three stars is beyond me. I used to order pizza once a week from this place but there are better options. Ledos and Papa Johns are a little future down Georgia Ave. Aldi has large pizzas for $6 and they taste better. You can go to Mamma Lucia which is a little pricey but they won't "over...

The worest customer service. On sunday Feb 11, 2017 around 5:30pm my sister wanted to order a chicken pizza and call to this location dominos pizza. The person who picks the phone first(male) accepts her order and when she almost finish her order, my sister wanted to add a spinach topping on her order. He said he doesn't understand what spinach means, and he laughes at her and gives the phone to another person. This new guy asks her to order agian, she did it agian. When she told him if they have a spinach topping, he also laughes at her and asks her to spell the word spinach. When she start spelling the word, they in group laugh at her and hung up the phone. Those employee of this store needs some customer service lessons on how to treat a customer. Wether they like the job or not, they have to have a decipline. They are getting paid every two weeks because of customers like my sister. I am not going to order any thing from this location, and also I am going to tell everybody how they...