My recent experience at Pub Dog was utterly disappointing, largely due to the appalling service provided by an employee named Brian. Despite being a frequent patron of this establishment, Brian's dismissiveness and poor handling of the situation have driven me to reconsider ever setting foot in Pub Dog again.
To begin with, my previous visit was marred by the sight of a mouse scurrying across the floor near the tables close to the bathroom. This alone should have raised concerns about the hygiene standards of the place, but I foolishly decided to give it another chance.
During my most recent visit, I encountered a series of mishaps that were mishandled by Brian in the most dismissive manner possible. I placed an order for four drinks and a pizza on my friend's tab, as I had forgotten to bring my personal card. Upon receiving my order, I discovered that one drink was missing and the pizza was incorrect. While I agreed with Brian that the pizza mix-up wasn't entirely his fault, his subsequent behavior left much to be desired.
Brian insisted that I pay for an additional drink because, according to him, only three drinks were charged to my friend's tab. Despite showing him the receipt clearly indicating the purchase of four drinks, he refused to acknowledge his mistake and insisted that I pay for the missing drink and the replacement pizza out of my own pocket.
In frustration and hunger, I reluctantly agreed to pay for the pizza, only to realize later that my card had been charged for the missing drink that had already been included in my friend's tab. When I attempted to rectify this error, Brian blatantly ignored me and refused to listen to my explanation. It wasn't until my male friend intervened that Brian suddenly became attentive, treating him with respect and dignity that he had denied me throughout the ordeal.
The blatant misogyny displayed by Brian during this encounter was absolutely appalling. Despite being the one directly affected by the situation, I was repeatedly sidelined and disregarded simply because of my gender. It was only after the intervention of a male companion that my concerns were taken seriously, further highlighting the toxic environment fostered by Pub Dog's staff.
In the end, Brian begrudgingly refunded the erroneous charge on my card, but the damage had already been done. The combination of poor service, dismissiveness, and outright misogyny exhibited by Brian has solidified my decision to refrain from patronizing Pub Dog in the future. It's clear that this establishment has a long way to go in terms of customer service and respect for all patrons,...
Read moreMy brother loved his (Dog Pound) pizza!
The menu is pretty limited. It looks like there’s pizza, salad, a pretzel and maybe some fresh mozzarella on the menu. I enjoyed my Alaskan Husky pizza and they have some pretty interesting beer choices. All beers are served in pairs so you have to drink them quickly otherwise the second one sits on the table getting warm while you’re drinking the first one. They’re two smaller sized beers.
Where the experience was lacking for me was the service and atmosphere. There was no one at the door to greet us when we arrived. You just kinda meander on in and sit where you like, I guess. I walked up and asked the bartender if seating was open and they said yes. Our server presented as what I would call tolerant and polite but by no means gave off a welcoming, warm or friendly vibe. That was part of the topic of conversation for most of the meal at the table. They did come by on a regular basis to check on us and refresh drinks but it appeared forced. Part of our discussion at the table was whether or not the server was having a bad day. That however went out the window when we observed how enthusiastically they greeted another customer at the bar that we would guess is a regular. We made the assumption that this person is a regular because a couple of other patrons went up to greet them as well.
The room is also a bit dark and gloomy. There were some pretty strong winds and rain outside that night so it fit the theme.
When I pulled up the place looked familiar then I remembered later that I picked up a take out pizza here after axe throwing one night. When we left I saw a few other places in the shopping center that looked interesting. I’m going to try a couple of those but I can’t say I’m looking to come...
Read moreIf I could make a deal with the universe, if I could trade my very soul—no, my mother’s soul and mine—it would be for Pub Dog Columbia. This isn’t just a pizza place. This isn’t just a bar. It is a sanctuary of flavor, a temple of indulgence, a holy pilgrimage for those who truly understand the depths of culinary bliss.
Let’s talk about the pizza. This isn’t just dough, cheese, and toppings. This is a divine revelation, a crispy, golden crust sent down from the heavens, topped with ingredients so fresh, so perfectly balanced, that I am convinced the chefs are working with ancient, mystical knowledge. One bite, and I felt my spirit transcend to a higher plane of existence.
And then there’s the beer. Where do I even begin? The Double Dog is nectar from the gods themselves. Smooth, rich, dangerously drinkable—if there was ever a drink worthy of being called the elixir of life, it is brewed right here in Columbia. I would gladly give up all other drinks for eternity just to sip on this perfection forever.
But it’s not just the food and drinks. The ambiance, the people, the vibe—this place is alive with warmth and energy. It doesn’t just welcome you in; it embraces you like an old friend, like a lover who has been waiting for you your whole life.
And let me be very clear: Pub Dog Columbia reigns supreme. Federal Hill? I don’t know her. I don’t want to. I have found my home, my heart, my reason for being in Columbia. If I had to choose between breathing and never tasting Pub Dog again, I’d start writing my will.
Five stars? No. That’s an insult. Pub Dog Columbia transcends the mortal scale of ratings. It is a masterpiece, an experience, a love that...
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