Made a reservation for 7:45am on Tuesday, 03/26 before a conference. I showed up to the host table and stood there for almost ten minutes without anyone coming to acknowledge me. I walked over to a security guard (tall guy, mid-40s looking) and kindly asked him where I should go about a reservation I had. He very sarcastically replied to me “well maybe you should go ask one of those servers wearing the black uniforms” then proceeded to turn his back on me. There were maybe three servers in sight in the dining room, and they were all rushing around paying not attention to people that weren’t at tables. I finally had to go interrupt a server that was at a table to ask them what to do about a reservation. They told me “they were sure” and walked away, finally returning with another server who replied “I’m not sure we have any tables left” even though I had made the reservation three weeks in advance. They found us a high top, thankfully. It then took almost another 10 minutes for a server to come to our table to take over order.
The saving grace was that the food was...
Read moreSolid hotel restaurant, food was pricey but well made, service is good if they're not too busy. I've eaten here two nights: it's quite comfortable, not too noisy, got very good cocktails. Food is very solid - it's pretty standard hotel food, but everything was hot and tasty and not too "prefab". Crab cakes are nothing life changing, but tasty. Pasta dish was creamy, not dried out, chicken was dry but well seasoned. Worth staying in for when you're tired and don't feel like...
Read moreWent in to try it. Can't find a menu on line so had to go in. Menu was very limited. They also had just changed it so what I was expecting to have (short ribs) was no longer on it. Server told us just last week it was changed. So walked out. Very disappointing experience for a 4.8 star rated restaurant. Decor is very nice and they serve the best cola! Please get your menu online so we do not waste our time going in to not find...
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