Another Broken Egg Cafe — Restaurant in Memphis

Was excited to try this place. The food choices sounded and looked great. Many very interesting choices made it hard to choose. Unfortunately it took an extended time for any one to show up at our table. This was a weekday before noon and only half the tables were in use. I could see wait staff talking together at the bar and at the hostess’ desk, but no one really seemed interested in taking our order. At some point you start thinking that I need to stand up and ask to be served. But we waited. Eventually someone did, apologizing for the delay. A disappointing start, but we were understanding.

I tried the Mahi Benedict with beignets, the wife chose the cinnamon roll French toast. Both sounded awesome.

Again, the wait to get our food was a bit long, but when we got the food my wife noticed there was no cream cheese topping as expected. However, the waitress never returned to see how we were doing. So she ate half of it, as-is.

When I eventually caught the server’s eye to bring us the check and a to-go box, we asked about the missing cream cheese frosting. We were told that they were out. But that they are making some now and she will put it in the to-go box. Now, why didn’t she tell us that to begin with? Give us an option to stay with that choice or do something else? (I don’t know about you, but a cinnamon roll isn’t a cinnamon roll without the cream cheese frosting). The answer is because, obviously, customer service is not the priority here.

The mahi benedict itself was good, the andouille cream sauce on it was the highlight. The country potato’s were bland and over-cooked. Beignets were passable.

There were quite a number of dishes I was excited about trying on another visit, but after this experience we won’t be back. That’s too bad. We had high hopes for...

Update to my previous review!! I must say I immediately received phone call from the District Manager Bob. He was awesome to speak with. And assured me this was an unusual circumstance. He invited myself and a couple of guest back to turn the situation around. I finally made it back this week. Everyone enjoyed their meals. My guest nor the wait staff were told to do anything extra. It was a pleasant putting.I got to meet Bob Very pleasant, nice gentleman. Our server was very attentive. I will return for the chicken and waffles. The syrup is divine! I absolutely love that I’m able to change my rating!♥️♥️

We has an early 8:00 Sunday reservation for a party of 6. Once there we’re 3 of us we were allowed to be seated. Our server was nice to explain the restaurant to any first time guest. Most of the group had mimosa’s or Bellini. They were a cut with our ladies the strawberry sparkle something. And the peach Bellini. I had shrimp and grits it was suppose to a top dish.the grits were white still bad sign for me. Watery taste the gravy shrimp andouille wasn’t enough help to make up for the bland grits. The other ladies had more traditional foods. I personally found it over priced for bland food. Their service was okkkkk. At the end the server said something about our guest who left for work. She stated that she thought the young lady was a bit rude. When in fact the lady only asked for the reminder of her meal. (Pancakes) because the server had come to the table twice without them and her bacon and eggs were cold. In the end the server put food on the incorrect checks, got credit cards all confused and was giving a lady who paid with cash a credit card...

Best start to the New Year EVER! Went for brunch and mentioned to the server (John!!) it was our first time. He gave us complimentary beignets which were amazing! They came with orange marmalade that wasn’t great, so we just ate them without it!! They are a must. John walked us through the menu and gave us his recommendations, including his off-menu favorite drink: strawberry lemonade!! He clearly knew what he was talking about because it was perfect! The screwdriver was also good. We had the chicken and waffles, crab cake Benedict, city grits, and country potatoes. I could eat them all every day!! So so so good. The chicken and waffles were crispy and the chicken was a little tough but very good overall. Wasn’t a fan of the chipotle syrup but regular syrup was also given to us. The crab cakes are made in house and grilled to perfection. The egg was excellent! The grits are a MUST!!! Specifically the CITY grits with smoked Gouda, garlic, tomatoes, green onions, and heavenly goodness!!! The potatoes were very good and crispy on the outside and fluffy on the inside. We will be back but we will have NO idea what to order because it is all. so. good!!!!!!! One thing is for sure, we will ask for John again because our experience would not have been half as good without his service....