Taco Bell — Restaurant in Menifee

If I could give them a zeroI would I have not been in a Taco Bell in years and went to just grab a quick bite and go home, the first young lady who fixed my food I watched her touch her headset touch her cap and then proceeded to use the same gloves she had on to fix my food, when she presented me with the food I told her that I was not eating that food based on her hygiene. She proceeded to tell her manager that I was not going to take the food and then the manager decided she was going to make the food I never saw her wash her hands and I don't even know where she got her gloves from. I immediately said to her I didn't see you wash your hands then she becomes condescending I can wash my hands for 20 seconds and count out loud for you at that point I told her give me back my money she stated well I don't have a problem fixing your food I don't have a problem washing my hands I said it seems like this is a problem in this whole place and it's based on the leadership. Then she started offering me all this free stuff I told her I don't want your free stuff I just want you and your staff to follow sanitary rules as food service that's all I expect out of this place. Then I begin to look around the place and it was filthy tables the drink area everything was filthy. I understand that they do a lot of orders at the drive-thru but they need to tap out so everyone can wash their hands or the person that is taking the orders should not be fixing food because they forget they have on those gloves and continue to work in the same gloves and who knows for how long so we are all taking a risk with our health when we go to...

Steamy Food, Cold Service — Get It Together!

The food here? Usually solid. Hot, tasty, hits the spot. But the service? A whole different story — and tonight’s shift sealed it.

I called the location on 06/03/25 at 10:29 PM, to make a simple order change I just asked if they would start my food when my delivery driver arrives because it usually shows up cold or like warm by the time I receive it. What I didn’t expect? To hear the staff trash-talking my order before they even hung up the phone. Pro tip: if you’re going to talk smack, at least make sure you’ve muted the line. The lack of professionalism is honestly embarrassing.

And let’s not ignore the TikTok dance breaks I’ve caught through the window on past visits. It’s giving “high school hallway” energy, not a functioning fast food location. I’ve worked in fast food — I get it. It’s tough, it’s fast-paced. But customer service means showing some level of respect, even if you’re having a bad night.

Manager, it’s time to wrangle your squad. Whoever was on tonight needs a serious crash course in customer service — or at the very least, how to hit mute before airing their thoughts.

Hot food, cold vibes. Fix the attitude, and this place could...

This location is horrible. We have been there twice in the last month, 1st time they messed up our order. Ordered the special Cheese it wrap and there was no cheese it, they decided to use tortilla strips instead. Tacos are just shells with a small amount of meat (maybe a table spoon if you’re lucky), the rest is just lettuce and barely any cheese. Was a joke of a taco.

Today we went, thinking maybe they were having an off day last time. Man was I wrong, tacos were a joke again. Hardly any meat at all. I broke off all the excess shell and was left with a half a hotdog sized taco. You should call them taquitos, not tacos.

Ordered a 5 layer beefy cheese burrito. Please notice the beefy part in the title. There was a bite of beef, no sour cream, hardly any cheese sauce, lots of beans (which should have been the amount of beef instead, hence the name), a double folded on the ends tortilla, which took the burrito down to a soft taco, hate to see an actual soft taco.

This place is a joke. Maybe it is because it was 10PM and the workers just didn’t want to work. $54 for under prepared food. Get it...