STORY — Restaurant in Miami Beach

I can't blame the staff for the issues because I believe they are simply doing as they're told, but I think the establishment is poorly managed. The club is fine, nothing special, and the drinks are overpriced like any other club in Miami Beach. Apparently, you can only be served sparkling wine/champagne/Prosecco in a hard plastic champagne glass. Around 1am, I ordered a glass of bubbly rosé and was told that they are out of glasses so I'd have to wait (to clarify: the club opens at 11pm and doesn't close until 5am, but by 1am they were out of champagne glasses). When I stated that I don't mind the same amount in a plastic cup that they pour mixed drinks into, I was told "No," as if this was an unreasonable suggestion. So, I stood at the bar waiting for them to get the proper glasses (I wasn't willing to switch to liquor or beer). When some showed up, I caught the attention of the bar tender so that they didn't give all the glasses to customers who were just now ordering as I'd been waiting for the proper glasses. I guess I did this too rudely because I got attitude from the staff. I got my drink, signed the check, and then, not wanting to irritate the staff whom I could see were busy and whom I assumed were following the rules/regulations of the management, I wrote a simple statement on my bill expressing my thoughts of frustration: The management is awful and illogical. When I went back for my next drink, I was told that I was "cut off." The bar also would not serve the three friends I was with because the staff "knew" that my friends would just buy me a drink too, and I was meant to be cut off. Considering that I had paid quite a bit of money already, I hadn't cussed at the staff, I didn't cause a scene, I didn't harass other customers, and I wasn't sick anywhere in the building, I can only assume that my message was received by management and they retaliated. Therefore, proving my point of being awful and illogical. Just be aware that neither comment cards nor freedom of speech is respected at this establishment. Fortunately, there are plenty of other overpriced clubs in Miami Beach, so I won't be spending my money at this one...

Buyer Beware! On Saturday Sept 10th I went on their website and purchased tickets for DJ Khalid. It was through a 3rd party but didn’t think nothing about it. My party and I arrived at this poor excuse of a club and was immediately denied entry. We were told we don’t fit the vibe. I responded by saying what does that mean, but this individual didn’t answer me. Mind you we were dressed with Versace dress shirts and dress pants so we weren’t denied because of dress code. At this point it was about midnight and I asked another personnel that we were from out of state what can we do to be granted access. His response was oh we didn’t scan your tickets so you will be reimbursed online where you bought your tickets, this happens all the time you’ll be fine. I still didn’t get an answer on why we were denied entry but I did notice they told a few other gentleman they couldn’t enter as well. But on the flip side of that every female in line ironically weren’t told anything. So this was the process on “trying” to get reimbursed. I had to go online submit an email stating I want a refund. It would have to be approved by the event planner. Which I asked if he or she was inside so I can talk to him about being approved for refund. Well you know I didn’t get anywhere with that. I Received an email Monday stating event planner denied request. Now remember, staff told me as long as my tickets weren’t scanned I will get a refund. that was a lie. This place scams out of town people out of their money. The staff outside discriminates against people based on physical features and/or the ratio of men to women entering premises. So future patrons take this for what it worth. This was my experience that I’m sharing with you to prevent you from experiencing the unprofessionalism, shady sales tactic, where it’s impossible to get a refund. Because of their right to refuse entry. Which is not based on dress code. But instead on physical appearances and / or sexual preference. I...

I went to Story on 23 July 2022 and all I could think was "Wow, what a terrible nightclub." Do not go to this place. It is over priced, over hyped, and trashy.

Website says they open at 11pm, but they didn't start letting people in until about 1130/1145ish. Those of us in the line watched their employees showing up at 1115 and later and rush to equipment up.

Upon entering, bouncers restrict where you can go unless you have a reserved table. General admission is restricted to directly in front of two bars on the bottom level of the club. The other three bars are on higher levels and not accessible to general admission guests.

The website promotes itself as having 27,000 square foot space, but they jam pack it with private tables. There is extremely little dance space (~1500 square feet being generous between the two areas) for general admissions people, and at $40 a pop, there should be a decent dance floor. By 1am there was hardly any space to even move much less dance in the general population areas, but there was plenty of open space that bouncers refused to let anyone into, even on the main level.

Additionally, the "dress code" they espouse on the website does not matter. There were numerous people in the club wearing jerseys, dirty sneakers, T-shirts, jeans with holes, beach attire, and wearing hats all over. The don't enforce their own dress code.

Now drinks: a small 330ml water bottle was $6, and a mostly lime juice "margarita" was $30. The price for the drink was outrageous, especially for the very small quantities and very poor quality of the mix. Additionally, the bar tenders are unable to make the majority of mixed drinks: rum runner, dirty Shirley, dark and stormy all seem to be beyond their bar tenders. Needless to say, I only got one drink.

Again, do NOT go here. It is a waste of time and money. Go...