Spa 101 — Local services in Miami Beach

I saw this spa online I bought a deal on couples message they had for Saturday. At first I was a bit hesitant since I read mixed reviews. But here is our experience. I first contact them via email then I called them to make sure they had the Saturday I wanted available and I booked right away.

Our appointment was for 11:00 a.m. we arrived there at 10:55 they were ready for us the receptionist and the two massage therapist greeted us Lyschel and Francine. My husband and I can truly say the 2 girls were very professional and it was the best massage either of us has had. They both have excellent massage techniques. The rooms are not the biggest but big enough as these 2 girls have a technique there was no bumping in to each other as I read online from other reviews. After they gave us our moment to settle in and lay down, We asked them if they could put music which they did. It was a peaceful instrumental music.

After our massage they asked us if we wanted champagne or water we went for the champagne and they were waiting for us outside the Room with our cups of champagne.

Right before leaving they validated our parking and they gave us wristbands so we can take advantage of the pool, jacuzzi, beach and the Greek restaurant. It was a fun and awesome experience. We are both looking forward to doing it again soon as it was...

The spa, at the hotel that my wife and I stayed at, was being remodeled, so we looked around for a nearby spa, for massages. The prices at some of the spas were outrageous, then we found Spa 101 (a 2 minute walk from our hotel). Their regular prices were reasonable, but they have a weekday $99.00 special for Swedish massages. They were extremely pleasant over the phone, when we made the appointments. My wife got a Swedish, and I got a deep tissue massage. We got there a little early, and Katya greeted us with some champagne, and she was very friendly. Lyschel (hope I spelled her name correctly) did my massage. I told her about some injuries that I had, and other painful areas. She listened to me; she worked my whole body, but spent extra time on those areas. I told her about some knots that I had, she found them all, and worked them right out. I walked in with a sore neck, from weeks ago, and I felt incredible when I left. SHE DID A PHENOMENAL JOB. If you need a deep tissue, ask for Lyschel; very friendly, very knowledgeable, and VERY experienced . Another perk: after getting massages, we had access to the entire hotel, I worked out at their fitness center, then we went to the pool. We ordered food there, with a 15% discount given by the spa. All in all, a...

I really expected more from this place considering it was in a Hilton hotel... the quality of the services were very poor. Online it says that they use organic products, but I did not see them use any of it! I've attached a picture of what they actually used on my face... cheap, low budget products... from ELF even... I got a facial and I've never experienced such a burning sensation from any skin care product. To make matters worse, there wasn't even a working sink in the room , so I'm sitting there with my face burning and in pain as the lady is going back and forth. The issue was she never really removed all of the product from my face, she just kept using a sopping wet washcloth and tissue... it was a horribly painful and greatly unprofessional experience that I wish I didn't pay for. Once it was over, before I could even explain what the issue was, she tells the lady at the front desk that I had sunburn, which I didn't... my skin is in worse condition now than it was when I went. I also had a massage prior to the facial... I wish I just skipped this spa all together ... no wonder they're advertising on Groupon while the other local spas won't even see you unless you're a hotel guest... do yourself a favor...