Prime Hotel — Hotel in Miami Beach

We stayed here in March as a group of friends with 3 rooms booked. As soon as we arrived we found home made cookies in the room which was so nice.|I wouldn’t call it a 4 start hotel, but this is rather a restaurant with some rooms on top of it.|The building is conveniently located on ocean drive, close to the beach and there’s plenty of dining options nearby.|The entrance of the place is very hard to spot, I would suggest to put signs on the door.|Coffee and water are available in the morning near the reception desk which was convenient.|The building also features a little swimming pool on the rooftop which is nice but the water was way too hot to be enjoyable.|Despite the high price tag, my room felt like it was a lower category when compared to the ones my friends had. Rooms aren’t really sound proofed, I would recommend you bring your own earplugs.|Window shades are also not very effective and the light coming from the toilet can’t be blocked, because there’s no curtains in the bathroom’s window and the shower has a glass facing the bed (also without curtains). So if I were you I’d bring an eye mask too.|While I was showering people from the building next door could see me, since I had no toilet windows shades whatsoever.|I would also recommend you bring your own towels, since there hasn’t been a single day that I didn’t find hair in the towels provided by the housekeeping. It was just gross.|Water pressure in the shower is not strong, air conditioning is loud, as well as the vent in the bathroom.|Since this is a restaurant, with some rooms on top of it, you might stumble into the waiters and managers having meetings before the opening of the restaurant, which could make you feel uncomfortable. When the restaurant is open the smell of food is overwhelming. The hallways also smelled weird.|One day we asked for towels for the beach and the receptionist told us like 7 times in a row, that if we didn’t return them we’d have to pay 30$ for each lost towel. I’m not sure why she had to point it out so many times, maybe we looked suspicious to her, I’m not sure.|On the last day, we asked if they had a luggage storage room, but our bags were just left in a corner in the restaurant which could not be 100% safe.|Also, while we were checking out and waiting for our uber to the airport near the bar area, we were asked to leave the place and wait on the curb in the heat, because according to the receptionist some customers could’ve been coming to the bar. So we complied with his request and waited 30 minutes in the sun and of course no customers showed up. I guess there’s many better options in the area.|Here’s some pictures of towels from the housekeeping cart, which already had...

We stayed here in March as a group of friends with 3 rooms booked. As soon as we arrived we found home made cookies in the room which was so nice. I wouldn’t call it a 4 start hotel, but this is rather a restaurant with some rooms on top of it. The building is conveniently located on ocean drive, close to the beach and there’s plenty of dining options nearby. The entrance of the place is very hard to spot, I would suggest to put signs on the door. Coffee and water are available in the morning near the reception desk which was convenient. The building also features a little swimming pool on the rooftop which is nice but the water was way too hot to be enjoyable. Despite the high price tag, my room felt like it was a lower category when compared to the ones my friends had. Rooms aren’t really sound proofed, I would recommend you bring your own earplugs. Window shades are also not very effective and the light coming from the toilet can’t be blocked, because there’s no curtains in the bathroom’s window and the shower has a glass facing the bed (also without curtains). So if I were you I’d bring an eye mask too. While I was showering people from the building next door could see me, since I had no toilet windows shades whatsoever. I would also recommend you bring your own towels, since there hasn’t been a single day that I didn’t find hair in the towels provided by the housekeeping. It was just gross. Water pressure in the shower is not strong, air conditioning is loud, as well as the vent in the bathroom. Since this is a restaurant, with some rooms on top of it, you might stumble into the waiters and managers having meetings before the opening of the restaurant, which could make you feel uncomfortable. When the restaurant is open the smell of food is overwhelming. The hallways also smelled weird. One day we asked for towels for the beach and the receptionist told us like 7 times in a row, that if we didn’t return them we’d have to pay 30$ for each lost towel. I’m not sure why she had to point it out so many times, maybe we looked suspicious to her, I’m not sure. On the last day, we asked if they had a luggage storage room, but our bags were just left in a corner in the restaurant which could not be 100% safe. Also, while we were checking out and waiting for our uber to the airport near the bar area, we were asked to leave the place and wait on the curb in the heat, because according to the receptionist some customers could’ve been coming to the bar. So we complied with his request and waited 30 minutes in the sun and of course no customer showed up. I guess there’s many better options in the area. Here’s some pictures of towels from the housekeeping cart, which already had...

I stayed at the prime hotel from July 18-22. My wife and I arrived at 9:30am… The front desk manger (Raul) was really nice. He offered to watch our bags until it was time for us to check in. He attempted to let us check in by 1pm (early check-in) but the ppl that stayed in the room we reserved did not check out at 11:30am instead they decided to take advantage and stay until 1:30pm until they were told they would be charge an extra $300 dollars. This caused us to wait any extra hour and a half because the room had to be cleaned. Raul was very apologetic especially because my wife and I were celebrating my Birthday, Anniversary and her graduation all at the same time. Raul assured us that we would have the best room in the hotel (King Room with a Balcony) and he didn’t disappoint!!! The room was cozy , intimate, and had an awesome view right on Ocean Drive!! Only thing is that they don’t have a big lobby area like other hotels because there is a restaurant located in the Hotel , but that wasn’t a big issue. My wife and I used the side door that led directly to the elevator to avoid walking pass people while they were dining. The restaurant the Prime owns are very upscale and well with in walking distance to the hotel. They own about 4 restaurant right in the proximity of the Prime hotel. During our stay we witness several wealthy individuals visit the Prime. I mean there were countless numbers of Bentleys and Rose Royces that would pull up during out entire stay, and not to mention the hotel is located in a great location on Ocean Drive, not to far from the action of South Beach but far enough for peace of mind at night. So if you’re looking for a great space to stay with good customer service the Prime Hotel is the place for you!!! Especially if you’re in the 30 and over club that don’t find loud and rowdy people pleasing!! All in all I give my experience a 4/5. I will visit this hotel again the next time I visit Miami!! Thanks Raul for you constant hospitality!! You are truly...