Subway — Restaurant in Miami Springs

I haven't been to this Subway in over 6 months because the last time that I went in I noticed that the lunch meat seems to be sliced much thinner than other subways. I feel that I got hardly any meat on my sandwich and no value for the money. I went in today around 2:35 pm and decided to get a footlong with extra meat and a couple of sides. It was the worst experience that I have had at a subway. There was an older lady with bleached blonde hair and glasses. I told the lady that I wanted the bread with the Italian herbs and cheese. Then I told her that I wanted extra meat in both English and spanish. She tried to act like she didn't understand me. I told her that I would like the meat on the bottom of the bread. She acted as though she didn't understand me even though I told her in English and in Spanish. I don't know why they would employ someone who doesn't speak English in a busy restaurant near the airport. There thousands of people staying and living in this area that speak only fluent english. I told her repeatedly(7 times) and she ignored me. Then she pointed to the top of the bread and said oh that's where you want it? I said no and I pointed to the other side and she said okay. Then she started putting the meat on the top of the bread again on purpose. I told her three more times and I also told the other employee that I want the meat first then the cheese then the veggies. I even stacked my hands and said meat and then cheese and move my hand up a notch and then veggies and move my hand up higher. So basically I told her in English and Spanish and in sign language. Yet she refused to put my meat on the bottom of the bread. She walked away and refused to make my food. She wasted 15 minutes and because of that I got caught in a dangerous flash flood. I don't think that this lady has any business dealing with the public. I don't think that you should have employees that do not speak any English and are so careless and disrespectful to other ladies working in a restaurant near the airport. It's always dead in there and...

1 star for two issues in 2 days: The first issue saw me arriving on time for curbside pickup, waiting 15 minutes before I went inside to retrieve my now-cooled toasted sub with a side of frantic apology from the sandwich artist behind the register. No worries… I know how a lunchtime rush can be, so I kept moving hoping my next meal would be different.

The next meal was worse. Today I ordered the Tony Hawk vert (basically a turkey and avocado sub, how do you mess that up?) and wound up with a tiny mess of a sandwich with no smashed avocado. Imagine looking at an ad for the sandwich, only to receive something that might be what you ordered, only smaller, sadder, and lacking any real substance or nutritional value. Whoever built this thing had a very light touch, which I suspect is either cost-cutting stinginess, poor training, or both. Sure, it’s certainly got the nicer dining room within a 1-mile radius, and to be fair there is nothing I can say that will deter the moths from the flaming mess that is the Subway™️ brand (myself, included), but the service and food at this particular location was appalling enough to warrant...

Terrible service …. Major language barrier.. could not understand what was being order .. then I was over charged.. I requested the meal of the day and she charged me for a sandwich and chips. And when I REALIZED she over charged me she got upset .. and she had to go get someone from the connecting hotel to translate for her because she was not understanding that she charged me for a sandwich and chips and not for the meal of the day and she kept insisting that she charged me the right thing and I was telling her she didn’t .. but to top it all off she finally gave me my money back but she wENT into the tip jar to give me the change FOR WHAT she messed up and she had a BIG ATTITUDE with me because she could not understand what was going on .. 10 out 10 DO NOT recommend unless you can speak...