I don't understand the negative reviews. I stayed at a hotel in this area for 24 hours and enjoyed it so much the first time I came back for lunch the next day. I had dinner here the first night (Saturday evening) it was perfectly quiet and peaceful until after 8pm when a DJ started. The music was louder but it's Saturday night and the name of the place includes karaoke so shouldn't be too surprising. I thought it was perfectly fun and uplifting latin music and lights. The service was so friendly, Janette recommended me a dish based on what I was in the mood for and modified it for my restrictions, but all of the staff were amazing and engaging. Joel was so friendly and helpful, ran into him both times . The meals are very affordably priced for the size and quality. The drinks may be a little pricey to what some are used to, as mentioned in others, but it's a good size/strength pour (and I was also drinking Ciroc). I can't imagine they're that cheap in Miami in general, but I'm not familiar. The first night the platter I had with tostones and meat was delicious. The next day I had pastelitos con carne, those were even better! The interior is clean and spacious. For those complaining about kid friendliness, sounds like they were bringing them late night (despite it being loud I didn't see a problem and I was there until almost 10pm). If you're bringing your kids out in normal hours to bring kids out to a bar/restaurant then it's perfectly kid friendly. My hotel recommended two places and this wasn't one of them, and it had me walking multiple blocks, the recommended one I tried I wasn't a fan of the food and it was cramped. So I'm hoping to save other travelers the trouble, try Patio Tipico first if you're nearby :) p.s. I wish I'd taken a picture of the platter before I had been eating it for a while, it...
Read morePeople, especially travelers, SHOULD NEVER EVER GO here. I'm just writing FYI.
First, the menu is an old-versioned one and even the staff doesn't know the exact price of each item.
Second, they gave us the wrong soup, which wasn't the one we ordered and was also more expensive, and tried to charge that price.
Third(most important), we asked for wrapping up our leftover food as to-go, but the staff threw it away eventually. Here's what happened: We organized the leftovers very neatly on a plate and exactly told our server to wrap them up, and she accepted our request. However, another server who doesn't speak English - which I could've never imagined as a traveler who has come to US - approached us and tried to take away our food. So I again shouted out "TO-GO" to her, and guess what? It turned out that the other server threw everything away! It turned out that the two servers had none of communcation between each other, but when we argued about it, they didn't accept any liability and responded very shamelessly. Ridiculously, they even blamed us for not having understood the Spanish that the other server used to us. Eventually, we just came out with empty hands, without any...
Read moreI’ve never posted a negative review before but unfortunately my family and I were extremely disappointed by our experience here. The service was severely lacking and it felt like they didn’t care about the mistakes that were made nor did they try to make anything better for us. It wasn’t until all the plates except for my little brother’s were delivered that our server mentioned they couldn’t make what he had ordered. He ordered something else instead, but we were all finished eating by the time it was delivered to him- and it wasn’t even what he had asked for this time. I decided to say something, and our server just looked annoyed and didn’t offer to replace it. At this point we were ready to go so we asked for some to-go boxes, and after paying the bill we realized that she charged us $5.50 for 5 boxes when she saw that we only needed 2. There was no apology, we were never asked how the food was, and it all just felt that our presence there was a nuisance. I’m hoping that this was just an off-day for the restaurant, but I felt the need to leave some feedback so this kind of thing doesn’t happen for others...
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