Jacalito #3 | Mexican restaurant in Midtown Miami — Restaurant in Miami

Disappointing Experience at a Local Restaurant !!

I recently had an extremely negative experience at a restaurant, one that left me with a strong urge to warn others. While considering dining there, my party and I stood at the entrance, contemplating our decision, especially since it was pouring rain. The outdoor seating area was completely empty...

Unexpectedly, the manager approached us with a noticeably poor attitude, rudely inquiring if we were going to eat there. When we explained that we were still deciding, given the rain, he brusquely informed us that the outdoor area was for customers only. This response seemed unreasonable, especially since the area was deserted.

Feeling unwelcome, we stepped just a couple of steps away, onto the sidewalk, still under the rain. The manager's demeanor may be due to the nearby Miami Slice, bustling with customers even in the inclement weather.

I was also taken aback by the language barrier; besides the manager, it appeared that no other staff member spoke English. This could be challenging for patrons who aren't fluent in the local language.

In conclusion, I cannot recommend this restaurant. The service was far from decent, and the manager's attitude was particularly off-putting. It’s a shame, as hospitality is key in the food service industry, and this establishment severely lacks in...

I was craving Mexican food and found this place on google (the have 4.3 stars). To start, the margarita tropical was delicious. Their chips and guacamole were also very good, but that is all. I ordered chicken enchiladas and they were absolutely disgusting. The chicken tasted like it came from a can. The red sauce tasted Italian, the cheese wasn’t melted, the tortillas were mush, the rice was bagged rice, the refried beans were liquid. There was nothing saving this dish. So I explained to the waitress (to the best of my abilities) because she didn’t speak English, that I didn’t like the dish. She asked if I wanted to order anything else, I said no, and she took the full plate plate of food back. THEN, when the check came, they charged for the enchiladas. I asked to speak to the manager because I did not eat the food, but was being charged. The manager told me that because I tried it, I have to pay for the food!!! I HAD 1 but of the enchiladas and then a bite of the rice and water beans to see if there was anything edible on the plate (there was not). So I explained to him everything that was wrong with the food and how would I know if I like the food unless I try it. He finally agreed to remove it, just this one time. But I will NEVER RETURN HERE. From the revolting food to the disgraceful service it is...

We just happened to eat here because Miami slice was too busy and they're next door to it. The food was mediocre at best, the service was slow and a little shady. We asked for water and they brought out water bottles, we didn't think anything of it because the waitress didn't give the option of tap or bottles so we assumed they gave out bottle for free since they were the cheap Costco ones...anyhow when the bill came we noticed they charged us $3 for each, it wasn't the cost that I cared about it....it was the principal the waitress didn't give us the option. So I contested the bill with the waitress and she apologized and said she'd ask the manager. The manager came and I told him what had happened and he's solution was that he'd could remove the waters but he would have to deduct it from the waitress pay... I thought that was shady AF the manager pining the waitress in a weird situation. Anyways make sure you specify that u want the free water when u do ask for water. And honestly the food...