People at this location are usually very rude, they turn off their drive-thru lights to pretend that they're closed, when you place an order they snap at you and tell you that it's going to have to be a wait to make it fresh, wouldn't it be nice if your food was fresh yes? Correct so we start going inside to place our order, you place an order for two chicken sandwiches plain, add cheese on one you get home 10 minutes later and has 20 lb of mayonnaise on it and a big clump of lettuce and both of them have mayonnaise? You figure what do these people not understand English and you take it back and they say that's strange, I wonder if these people even want to have a job or if they even care about their job enough to the extent to get a chicken sandwich right and make it your way! Always check your food make sure it's warm and make sure it's not like a rock before you even leave their parking lot, FYI,, my review would have been a one star, but last week they actually were very friendly for...
Read moreThursday Aug 4th 1st shift worker with the tattoos was extremely rude right from the get go at the menu. She acted like I was an inconvenience to her morning . Pretty much shoved everything out to me like get your stuff and get going. Customer service is huge to me and I will never come back here again. Better off taking a few extra minutes and going to the one off Eastman road. Or maybe try afternoon's at the saginaw road location. But if you enjoy rude ignorant entitled children than go to that location. If she hates her job that much maybe she should quit. I'm going to be telling everyone I know to not use this location. Hopefully management will see this and address the issue. Maybe she needs second shift. When I have problems I don't bring them to work and either...
Read moreEmployees are uninterested in customer service and if that were the only issue I wouldn't say anything (I mean I get it we are in a pandemic and they are being forced to work around the public for minimum wage so who wants to deal with people right now) the bigger issue is the luke warm to plain cold food that seems to have been sitting for hours. The bottom bun of my whopper jr was rock hard the meat was cold the fries were old and I wish I could say this is the first time but its not its more like 10th in a row to be fair I only go here in a pinch cause its close to my house and I use the coupons from the app cause its cheap but I would rather drive to the other side of town or even to Freeland before I eat here again I suggest you...
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