Popeyes Louisiana Kitchen — Restaurant in Midland

My boyfriend went an hour and a half before closing for food. They told him they only had one classic chicken sandwich, a blackened chicken sandwich and wings available. He got both sandwiches and wings. They said they only had ghost pepper wings, fine. Then proceed to say, “we are out of all sauces so it would just be breaded” huh, interesting. Got home with the food and it was lukewarm at best. My classic chicken sandwich was inedible because half the meat was one nasty piece.

I’ve had Popeyes many times, I’ve never had such a gross meal from them. This location in general has poor customer service and clearly lies about what is available to order, to avoid cleaning up. If we order an hour or more before closing, everything should be available to order and should be fresh/hot. This Midland location is extremely lazy. I worked food industry and always made orders even minutes before closing, because you don’t stop serving because you wanna keep a clean grill etc.

I will be contacting higher up’s to let them know about them closing up early / refusing to make their menu correctly. They even provide a number on their window for when this instance happens, which goes to show how often it happens.

I got sick the last time I went here as well. I had bubble guts all night and funny enough, my co-worker was talking about how she was vomiting all night after a dinner here. How can you be a new restaurant, yet so dirty?

Also, the first time I went here, the girl handing me my drink, rubbed her nose before grabbing the top of my beverage and passing it through the window, gross much? I don’t know, I’ve tried this place 3-4 times and it was average at most to disappointing the last two times I’ve went.

It’s a shame because I always called Popeyes’s my favorite chicken restaurant. Guess Midland wasn’t ready for a...

🚨NEW LOCATION ALERT Had to see what all this hype was about. The first time we tried to try this Louisiana style chicken we couldn't even get into the parking lot. Literally. No parking spaces and the drive thru line was to the road. I took a deep breath and settled going across the street. The next visit was at night. This was a success getting into the parking lot, the drive thru only had one car...I was instantly ready for whatever experience I was about to go on ... Louisiana here we come.... Not going to lie, if you don't know the menu and going thru the drive thru I was confused. I ordered what I felt to be a normal order. Nothing special (that'll be for a inside trip 😉) The service was quick. Didn't wait for too long. Food was hot. The breading on the chicken wings--slapped! The sweet & spicy sauce was delicious!!! The combination of breading(which tasted almost waffle like) and sauce it was a hit! 🔥 Mac n cheese. Normal. Nothing special The cajon fries? Well.... comparable to Rallys. Biscuit? Small and basic. I guess I was waiting to be slapped in the face w some Louisiana (whatever that is exactly) Overall drive thru experience:: basic. The chicken wings w sweet & spicy sauce-- 10/10 Parking...

I’m literally not even exaggerating when I say EVERY time I’ve been to the Popeyes in Midland, we wait at least 20 minutes for our food when we go through the drive through. The workers are always rude, and more than once they’ve actually forgotten we were outside waiting for food, so they gave us random extras to try to make up for it. Absolutely terrible experience every time, which sucks because we live so close we were excited for a new option on our side of town. The food is usually good so I try going back every once in a while to see if the service has changed but it’s been like this since they opened and hasn’t changed a bit. This last time, someone had to come out to our car and ask us what our order was again (after already waiting for 10 minutes) because the person who took our order “just didn’t tell anyone”. Highly, highly disappointed for the last time. Likely won’t be back.

Update: this last time we got our food and the chicken tenders are honestly barely even chicken, it’s mostly just breading and they’re just really thin tiny strips. As if our experience wasn’t...