This place was rockin', as in, they were SO BUSY. Highly staffed, 20 things happening at once. The mngr was training a new person - with a clipboard I may add, Very Official looking! Yet when I walked in only 5 mins after placing my online drink order, there it was sitting front & center at the counter. I looked around a few times & the guy behind the counter handed me a straw, without my saying a word! (handsome bearded guy) He explained they keep them behind the counter. But, he had me. Anyway, there were lots of cstmrs in the store, the drive-thru line was at least 8 cars deep, & ppl hanging on the patio. I sat in my car for a few to collect myself from a stressful day & watched as the mngr came out b4 her shift ended to sweep & clean up the patio. Hard working ppl here. Let's all appreciate...
Read moreI traveled the city for work. I am a handicapped individual. I drink Starbucks coffee every day, from various locations throughout the Columbus area. When stopping at this one this morning, I asked for my normal drink. I was given so much pushback about the size of cup I requested my coffee in. I drink a caramel macchiato Venti sized but I pay $1.45 extra for cold foam. I asked that it be served in a Trenta cup so that the cold form that I paid for will fit, this location refused to do this. Now I’m driving around in the area that I’m not familiar with looking for another drive-through coffee spot maybe a Starbucks every day is not wise use of my money when I can’t get it served the...
Read moreThere was one car at the window, and we were the only car behind them. We waited behind that car for at least 10 minutes before getting up to the window and waiting even longer for only 2 drinks. The worker dropped my drink out the window, and it wasn’t even the drink I ordered. Before I could tell her that was not what I ordered, she went and remade the wrong drink again. Aside from that horrible visit, every single time going through the drive through, even when it is empty, takes over 10 minutes to make a drink that should take no more than 60 seconds to make. Worst Starbucks I have ever been to by far. Why does it take so long to make an iced green tea lemonade every single time?...
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