McDonald's — Restaurant in Millcreek Township

On par for McDonald's anymore. Lovin' it used to mean something. Now stops at McDonalds are filled with missed items, wrong items, cold overcooked fries or food, rude employees or a combination of all of them. It's not just this one but all of them around here. This particular McDonalds gave me fries that tasted like they were made last night and a Quarter Pounder with enough ketchup to drown in. Left me with a soggy torn bun and a ton of ketchup to wipe off.

Update: Went back after a 2 month break. They're lucky I have a son. Waited in drive-thru for what seemed forever. They had my order so messed up I had to give it to them again and pull up and wait some more. They brought my fixed order out to my car, I failed to check this order. Should have been able to get it right a second time, right? Forgot a drink. No straws for the other drinks. No salt on the COLD fries. LAST: No sauce for...

This location is Absolutely horrible in the evening time Their hours of operation states they close at 10 pm on weekdays for their drive thur . I have came to this location many times at 9:45 and myself and other cars have sat in the line until you get to the speaker at 9:50 and they say they are CLOSED what do you mean its 9:50 all i would like is a cheeseburger!!!! Im mot one to complain i get it everyone is short staffed but this happens here way to often to normal drive up to the window to get greeted by a rude manager who simply ignores you or says were closed…. Like yeah i got that information 15 sec ago the question is why are u closed at 9:45 with 4 people standing around ! On a good note this location in the AM is TOP NOCH SERVICE 5STAR always nice always fast and always fresh seems like to me some retraining needs to be focused on the night shift...

So, when assigning stars to a McDonald's restaurant what is the context? Are you supposed to rate McDonald's against other fast food restaurants, or are you rating this particular store against other McDonald's franchises? I think McDonald's is a good chain in general - speedy service, low cost, consistent quality. But the chain suffers from a few problems across all stores; low order accuracy and lack of variety in the menu. Let's face it, if you don't want some combination of hamburger, chicken and bun, you'll need to go to another chain. So, I think the McDonald's franchise is a 2 star when you compare to other fast service restaurants. But this particular McDonald's is better than most. The order accuracy is not great, but the service is fast and polite, and the restaurant interior has recently been nicely remodeled. No Play Space,...