Subway — Restaurant in Millcreek Township

Customer service is a no win situation right now you try to accommodate the customers standing In front of you while your phone is ringing off the hook.do you stop and answer it and walk away from that customer for a customer who doesn't want to take the time to come in and order in person.i don't and I wont.i wouldn't want someone doing that to me if I was out for a meal.so to say this store has horrible customer service ask the 3 gentleman that were in the store in line as phone kept ringing away.i don't believe they would have appreciated a delay in their service for someone who can't even come in and order.we do have an app where you don't have to wait in line place your order and it will be waiting when...

Worst customer service EVER! Called to place an order. Phone rang so many times it disconnected. Called back. "Mgr" answered phone. Said I'd like to place an order. Hold on she says. Ihear her ringing someone at the register. Comes back and says she has customers, place your order on the app. First, I don't have the app. Second, don't want the app. And last time I checked, I AM a customer. Sherry is the manager. Sandy the franchise owner. Businesses want to stay in business but no one wants to work and customer service is a thing of the past. I will NEVER buy at this franchise again!!...

I do enjoy going to Subway it is the second on my list for places to go to get a good sub, the subs are good and so far all the employees have been very helpful employee and polite. But sometimes I get the feeling that everything is very measured out very standard and very fast food, I am older so I prefer the experience of being able to have less things metered, though it is put together for you individually it isn't quite the same as the old sub shops that we used to have. But it is good and the bread is baked daily if not more often so that is a...