Ordered a quick pick up . Text said order will be ready by 7:47pm .. I arrived went in at 7:50pm. Only 1 order in the que... Later overheard someone said they would take all mistakes off their hands they responded it had been there for hours.. when I was asked finally if I could be helped the employees passed the question on a few times till one guy says o u got 8 minutes left on chicken, ok no biggie baby in car so I return to car to wait and tick tock. . . Lol 15 min later I go back in and again i waited for assistance, finally the nice lady that offerd to take all mistakes home gets up and calls to them hey guys u have a customer (I now assume she s an off duty employee wanting to help) I was sort of acknowledged but not to any certainty 9/10minutes after that a bag gets tied and handed to me with a sorry for ur wait was said.. Chicken was sure enuff hot and crispy. Frys we're 3 days old and biscuits were left out of the bag completely.. wasn't go n back in.. and probably...
Read moreMany thanks to Jayllen, a young cashier at the drive through at KFC. Jayllen helped me navigate the KFC app. This young gentleman saw I needed help and he stopped what he was doing and came to the front of the store to assist me.. asked me about the app and reached for my phone to showed me how to navigate around the app to receive special pricing. I really appreciate his kindness and help. Please give this young gentleman a raise in pay. You will make the money back from returning customers like me who appreciates his kindness. Please continue to hire people like Jayllen and no matter how long we have to wait for our food, we will wait without complaining because we know we will be treated with kindness...
Read moreVakeshia took our order and was one of the friendliest people I've met at KFC. A man had come in before with the wrong order and was obviously a little upset, but that didn't keep them from greeting us with kindness! Our order made hot and ready in less then 5 minutes. I had asked for no pickle on my sandwich, but that's nothing i can't pick off. One of us did get an extra tender (probably by accident), so they cancel each other out, lol! There was an issue with one of the air vents. Some condensation had dropped from the dirty vent onto our food. They replaced the food with no trouble, but someone might want to...
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