Jamba — Restaurant in Milpitas

I had a disappointing experience at this location. I paid $9 for the Strawberry Chunky Bowl, but after I paid, the staff informed me they were out of strawberries and offered to substitute with blueberries instead. Since I had already paid, I agreed.

However, when I received my two bowls, they were poorly prepared—just a bit of granola, blueberries, and banana. The quality and quantity did not reflect the price at all. On top of that, the staff member who served me was not very polite.

The owner encourages customers to reach out through the website, but unfortunately, they do not follow up or offer any kind of courtesy for poor service. I wouldn’t recommend this location based on...

Worst service that you could ever ask for employees not caring who comes in the door in what order. I was 1 or 2 people in the store and then 3 more people come in after I take my order and everyone is long gone and I hadn’t even gotten my order and when I asked them what’s going on one employee laughed shrugged her shoulders and said oh week I could’ve came across that counter on her but I didn’t the only one on her job was Racheal the manager who gave me my money back but wouldn’t recommend anyone to that...

I ordered something on the menu that apparently has a different recipe now and I didn’t know. The new recipe wouldn’t have worked for me because I have a really severe dairy allergy, but the young women working at the time saw my order was marked allergy and they were really helpful in helping me fix the order. They even made the drink the old way which didn’t contain dairy. They were so accommodating and helpful in my confusion, I really...