Starbucks — Restaurant in Minneapolis

I am a frequent customer at your downtown location connected to the moment. 3 days out of my 5 day work week I am a patron order a drink, and wait for my next transfer to work. On this morning, I was on an audio meeting and sorting thru things so I hadn’t ordered my drink. One of you’re baristas (who refused to give her name) asked me to leave under the pretense of a “new Starbucks policy”, she refused to show any literature showing policy and also was only singling me out, again I frequent this location often, I am appalled and disheartened by the behavior and discrimination I experienced today!

Before leaving I asked for information, if I didn’t read the card the barista would have gave me faulty information and I would have not been able to submit my complaint. As a HR administrator myself this is completely unacceptable, not only is it poor customer service but...

I walked in and got zero support at this location. Jordin, one of the baristas, is very unprofessional, disrespectful and rude. There is a saying that the management/leadership is a reflection of the company. When multiple guests are also writing bad reviews there is clearly a problem and issue pattern your brand is not paying attention to. There is no management, no one answers the phone or returns calls and horrible parking. You're better off going to Dunkin Donuts, other competitors clearly Starbucks does not value its guests and at this rate will be shut down based on the poor stocks, news and media. You were warned of this bad location, bad brand, and simply bad business. -...

I was downtown for a work conference and went to this location over my lunch break. I asked for the bathroom code, but was told I had to buy something before they could give it to me (even though I was planning on placing an order after using the restroom). I made a purchase, but was then walked to the bathroom by the barista who put the code in for me. I felt like I was back in elementary school.

I’ve been to plenty of other Starbucks locations with bathroom locks and have never had an experience like this. The baristas are not babysitters, and grown customers do not need to be escorted to the restroom. Way to make someone...