Portillo's Mishawaka — Restaurant in Mishawaka

Me and mammaw and mama and my frand Henrey had a fun day. We went to the Pottaottamey Zoo and then aftar we went to Portilas becase mammaw is a fan of italean beaf. So we got to the ordaring part and theres keosks and a persan bofe and we pict the persan to take are ordar becase I thank she thanks Im hot. Becase Im specal then Im extra hot. I told the gal I wantad a fry the biggast she had and a biggast cake shake. Henrey was a copey cat and got the sam as me becase he cant think for his salf and miss riley tells him he has to be his one persan but he dosent lissan and that bovvars me but hes my frand so I let him copey. Mama and mammaw got food to. We watad for a long long long long long time be for the food got givan to us. I was so hungray. Lukaly good ole musac was playang and henrey dansed wif me. Mammaw told us to stop becase she sad it was makang a specacal of us and she sad boys sholdnt danse wif boys. I wolda prefard to dans wif the gal at the ragastar but she was bissy and so I dansed wif Henry. I got mad at henrey becase just becase it was a slow dans he thogt he cold grab my hiney and I sad hes crossang the line. The food came out and we got a tabal to sit on. The trays got big ole hols to put the drinks in so we wont spillam. Then I reelized I dont got no drank and I for got. I didnt wanna have frys wif no drink but dont wanna wate for a haf owar for one bcase then my shake wood melt and my frys wood be cold so I had to swalow my spit. The frys were delisas and the kachup was delisas. The cake shake wasnt as good as I thot it wood be. The is crreem in it was is milk and not is creem becase it tasted i see. If theres a hole pees of cake in that shake it musta ben reel small pees. I didnt like it but mammaw sad I had to finash it becase it was like 5 dolars. I was eatang it and wif evary bite I was cryang. I was cryang becase I wooda rathar had a regalar pees of cake then the one in the is milk and the cake got waystad from beang grond up. Then henrey sad he didnt want his shake eathar and I told him to stop beang a copay cat and he sad I was a babay and I sad he was a babay copy cat and then I wipt some shake on his shert. It didnt mattar becase it was a uglay shirt enny how. Then he got mad and wipt kechap on my shert and I wipt shake on his hare and he kechap on my hare becase hes a copey cat. Then I made a hand full of my shake on his hed becase that way I woodnt gotta ete as much and then mama sad she had it wif us and she took the food a way and had us sit in the bad cornar wile mama and mammaw finashad etang. I was cryang when I was in the bad cornar becase I wasnt bad. I was defendang my salf aganst a copey cat. I left the bad cornar to ask mama if we cold polla jize and not hafta bee in the bad cornar then and she sad ok and so we huggad for a long hug and mammaw sad we lookad like a cuppal and too stop. So I went to the bafroom wich was reel cleen and I made a doody and then I got a idia. Aftar I finashad I warshad my hands becase cleen boys warsh there hands after making a doody but sump tims I dont aftar makang tinkals. On the way back to the tabal I went to the kachap diss pensar and got lotsa kachap and wipt it on my bee hind and then I went back to the tabal and told henrey I was havang my monthlay visatar. He thogt it was so funny he was laffang so hard he made a toot and then that mad us laff evan hardar and mama sad thats enuf and we were miss bee havang and we were goan home and henrey cant come no more and I was sad. Partilas is a good restarant wif good food evan if it taks foravar to get it but the cake shake is crud. The gal at the regastar thogt I was hot. I no it. I wood recamand Portilas to pepal to go fill there...

They changed the menu I guess for covid so I can live with no ribs. Maybe take the sign inside down though. Either way the beef is still good. Not as good as a few years ago but still good. The worst are the employees. We sat down in the back because it was quiet. The place was not crowded at all. That's how we ended up there all the other places were packed. Portillos was not. So we got our food and sat down to talk. As we were seated one of the employees went on lunch and sat behind us. Then she decided to use her phone on speaker and call her friends. I can tell you she was working from 5 to 11 that night and then 11 to 5 the next day. She was not happy because the schedule was too rough for her. Her friend needed money. I felt like asking her if she took her phone off of speaker I would cash ap her the money. We also know some more in depth personal info. Oh and she managed to stand up and call across the room to say high to another employee who was eating before she was leaving. The poor other employee looked so embarrassed. She ate quick and left with her head down. So I mentioned to the manager on duty that maybe she may want to instruct her employees to turn the phone off of speaker when on break in the dining room because, when speaking in a loud look at me voice into a speaker phone with multiple people on the other end doing the same, it is a challenge for others to hear eachother. It made our dinner very uncomfortable hearing some of the stuff. If it was my child doing this I would hope someone would redirect them. Well the manager didn't seem to think bothering others with the phone and screaming over them to say hi was anything to redirect. She said she's most likely waiting to get a ride home. I knew this to be false because well it was not 11 her sign off time yet. Anyway, employees do not behave professionally and the manager is either worn out and giving up or doesn't understand when an employee is wearing a hat and apron they are a representative of the business. I can say after eating at portillos since I was young. (I lived near villa park. I was at the Downers Grove store in the early weeks of opening ) this is not how the company ever wanted to be represented. So sad that the...

I visited 3/27 with my wife and twin 3 year old daughters. They had a notice that face coverings were required to be worn until you were seated at your table and eating your food. When I went up to pick up our food, there were a group of people exiting the line where you order food without face coverings. I was immediately put off by this. Why have a face mask policy if you're not going to enforce it? After getting back to our table, we began to take our food out of the bags to eat. This is when it really got bad. I ordered a double cheeseburger and got a chicken sandwich slathered in mayo, my worst enemy. I took the sandwich and fries back to the counter to be replaced and was met with an attitude. They had my cheeseburger in the"warmer" and I asked them to replace my fries. When I got back to the table, my wife showed me our daughter's chicken tenders which were the size of shrimp. I took them back to the counter and asked the guy who was ordering people around if he was the manager, he replied that he was one of them very rudely. I told him that the chicken strips were the size of shrimp and he snarkly replied that they were pretty big shrimp. I told him they might be but they're still shrimp. He rudely handed me replacements that were dried out. When my wife opened her beef and sausage sandwich with extra gravy, it didn't have any gravy on it. She took it up and was met with the same bad attitude as me. They offered her a bowl of gravy. She then spoke to the wise cracking manager who handed her a sandwich without listening to what she ordered. When she got to the table, her sandwich didn't have sausage on it. When she took it back up, the manager argued with her about what she told him. It was an all around terrible experience and definitely not worth the $50 we...