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Applebee's Grill + Bar — Restaurant in Missouri

Name
Applebee's Grill + Bar
Description
Full-service chain bar & grill providing hearty American eats in an informal setting.
Nearby attractions
Nearby restaurants
Donut Delight
3605 Dunn Rd, Florissant, MO 63033
White Castle
11120 New Halls Ferry Road, Florissant, MO 63033
Popeyes Louisiana Kitchen
2877 Target Dr, St. Louis, MO 63136
Renee's Restaurant & Bar
2805 Target Dr, St. Louis, MO 63136
El Maguey Florissant
3407 Dunn Rd, Florissant, MO 63033
Captain D's
11301 New Halls Ferry Road, Florissant, MO 63033
Steak ’n Shake
10911 New Halls Ferry Road, St. Louis, MO 63136
Kitchen STL
3156 Pershall Rd Suite 102, St. Louis, MO 63136, United States
Subway
10990 New Halls Ferry Road, Ferguson, MO 63136
Pasta House Co
11202 W Florissant Ave, Florissant, MO 63033
Nearby hotels
Knights Inn Ferguson
2790 Target Dr, Ferguson, MO 63136
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Keywords
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Applebee's Grill + Bar things to do, attractions, restaurants, events info and trip planning
Applebee's Grill + Bar
United StatesMissouriApplebee's Grill + Bar

Basic Info

Applebee's Grill + Bar

11077 New Halls Ferry Road, Florissant, MO 63033
3.7(976)$$$$
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Ratings & Description

Info

Full-service chain bar & grill providing hearty American eats in an informal setting.

attractions: , restaurants: Donut Delight, White Castle, Popeyes Louisiana Kitchen, Renee's Restaurant & Bar, El Maguey Florissant, Captain D's, Steak ’n Shake, Kitchen STL, Subway, Pasta House Co
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Phone
(314) 838-6606
Website
restaurants.applebees.com

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Reviews

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Nearby restaurants of Applebee's Grill + Bar

Donut Delight

White Castle

Popeyes Louisiana Kitchen

Renee's Restaurant & Bar

El Maguey Florissant

Captain D's

Steak ’n Shake

Kitchen STL

Subway

Pasta House Co

Donut Delight

Donut Delight

4.6

(218)

Click for details
White Castle

White Castle

3.9

(1.2K)

Click for details
Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

2.9

(565)

Click for details
Renee's Restaurant & Bar

Renee's Restaurant & Bar

4.5

(166)

$

Click for details
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Posts

kryptonite166kryptonite166
I went to this Applebee's to have a late lunch went my granddaughter. We arrived and immediately the experience took a hard left turn. The Hostess did not greet us with, "Thank you for choosing Applebee's." It was simply, "How many in your party?" I responded and asked could we seat in the corner booth. She said wait a minute let me see. She came back and asked could we sit at another table, incase a large group arrives. I said no, I wanted to sit where I could talk to my granddaughter and not disturb anyone. She again said, "Let me check." She walked away again to the kitchen are and disappeared. She returned shortly thereafter, and said that's fine, let me wipe the table down. While waiting on her return, another Hoostes approached me and again and with no greeting said, "How many?" I advised her we were being taken care of by the other Hoostes. She said nothing else and simply walked away. We were seated and the server Arteria, who was very polite took our order. The food arrived and was prepared correctly. Arteria repeatedly checked on our table. Arteria gets ⭐⭐⭐⭐⭐ for her service. I hope this Applebee's and other restaurants learn, greet your customers correctly and thank them for choosing your business to spend their money. The Hoostes dismissive service is a direct reflection on management and training. This pattern of behavior is ongoing. I should note, this is not my normal Applebee's, we stopped by because we were shopping in the area. I will not be back. My normal Applebee's in Alton, has great service.
Voyn “voyn06”Voyn “voyn06”
Went for my daughters B day we had an party of 8 wait time went from 20 mins to waiting over an hour so if you have an large party over 7 be prepared to wait they only have 1 table available for large parties. Food was ok we didnt get our bar drinks till 5 mins before we left if you are not at the bar your drinks are not urgent. Our waitress was awesome very polite and patient. Update: service was great. Waitress was very polite and nice. Customer service was great for it too be so late. Food was ok chicken penne with tomatoes was blend. Sauce tasted store bought. Steak with Parmesan shrimp was just ok. The steak was way way to small broccoli and mashed potatoes was very good though overall the customer service was better than the meal itself. Had 2 long islands the 1st one was strong the second 1 wasn't so much at all. I think the bar tender was upset it was almost closing time and I ordered another one but that is her job!!!!!!!
T Robinson BeyT Robinson Bey
The employee who answered the phone had a horrible attitude. Ask to speak with a manager, and she responded as if she didn't hear me. When I arrived home and checked the food. It wasn't even prepared the way I ordered it. Order the bourbon chicken and shrimp without onions. It was on a bread on onions. Neither order was prepared with the sauce it was supposed to come with. The Manager Ron was a breath of fresh air, handling the situation responsible and courteous. This is the third time I gave this location a chance to correct the issues with service and the food quality. Will not return. Even after reading post after post in regards to similar complaints, I decided to give this location another chance and was disappointed again. It will not be a fourth time. I rather drive a little further to get quality service.
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in Missouri

Find a cozy hotel nearby and make it a full experience.

I went to this Applebee's to have a late lunch went my granddaughter. We arrived and immediately the experience took a hard left turn. The Hostess did not greet us with, "Thank you for choosing Applebee's." It was simply, "How many in your party?" I responded and asked could we seat in the corner booth. She said wait a minute let me see. She came back and asked could we sit at another table, incase a large group arrives. I said no, I wanted to sit where I could talk to my granddaughter and not disturb anyone. She again said, "Let me check." She walked away again to the kitchen are and disappeared. She returned shortly thereafter, and said that's fine, let me wipe the table down. While waiting on her return, another Hoostes approached me and again and with no greeting said, "How many?" I advised her we were being taken care of by the other Hoostes. She said nothing else and simply walked away. We were seated and the server Arteria, who was very polite took our order. The food arrived and was prepared correctly. Arteria repeatedly checked on our table. Arteria gets ⭐⭐⭐⭐⭐ for her service. I hope this Applebee's and other restaurants learn, greet your customers correctly and thank them for choosing your business to spend their money. The Hoostes dismissive service is a direct reflection on management and training. This pattern of behavior is ongoing. I should note, this is not my normal Applebee's, we stopped by because we were shopping in the area. I will not be back. My normal Applebee's in Alton, has great service.
kryptonite166

kryptonite166

hotel
Find your stay

Affordable Hotels in Missouri

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Went for my daughters B day we had an party of 8 wait time went from 20 mins to waiting over an hour so if you have an large party over 7 be prepared to wait they only have 1 table available for large parties. Food was ok we didnt get our bar drinks till 5 mins before we left if you are not at the bar your drinks are not urgent. Our waitress was awesome very polite and patient. Update: service was great. Waitress was very polite and nice. Customer service was great for it too be so late. Food was ok chicken penne with tomatoes was blend. Sauce tasted store bought. Steak with Parmesan shrimp was just ok. The steak was way way to small broccoli and mashed potatoes was very good though overall the customer service was better than the meal itself. Had 2 long islands the 1st one was strong the second 1 wasn't so much at all. I think the bar tender was upset it was almost closing time and I ordered another one but that is her job!!!!!!!
Voyn “voyn06”

Voyn “voyn06”

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Missouri

Find a cozy hotel nearby and make it a full experience.

The employee who answered the phone had a horrible attitude. Ask to speak with a manager, and she responded as if she didn't hear me. When I arrived home and checked the food. It wasn't even prepared the way I ordered it. Order the bourbon chicken and shrimp without onions. It was on a bread on onions. Neither order was prepared with the sauce it was supposed to come with. The Manager Ron was a breath of fresh air, handling the situation responsible and courteous. This is the third time I gave this location a chance to correct the issues with service and the food quality. Will not return. Even after reading post after post in regards to similar complaints, I decided to give this location another chance and was disappointed again. It will not be a fourth time. I rather drive a little further to get quality service.
T Robinson Bey

T Robinson Bey

See more posts
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Reviews of Applebee's Grill + Bar

3.7
(976)
avatar
1.0
6y

Let me start by saying I voted against going to this location affectionately known as GhettoBees! Overall service was great THANKS TO OUR SERVER KENDRA! She was the only thing that made the visit worth it! She was sweet...attentive and patient. My dissatisfaction is solely on the manager on duty can’t remember what I was TOLD her name was but it begins with a M! I ordered the Salmon with two sides off the 2for30 and when my food came out the only thing hot was the salmon...mashed potatoes and broccoli was cold...I was able to tolerate the broccoli but I realized I needed hot mashed potatoes so I asked for our waiter and M (didn’t know she was managing nor did she offer the information) ...anyway M says what do you need I told her my mashed potatoes were cold and asked for hot ones. By the time I got them I wasn’t hungry anymore...

I asked Kendra to mention my experience and she readily obliged but I only found out because I had to ask once Kendra brought the checks...I asked her if she mentioned it and Kendra replied oh yes “She said sorry.” 😑😑😑😑 I was going to let it slide but I thought about it and I was like can you get the manager please and what do you know it’s M so I said it would have been nice if you came over to apologize instead of sending a “sorry” to the table so her reply “I said I was sorry when you asked for them to be replaced.” My reply....”I didn’t know you were the manager but that’s ok I’ll just go online and put my review there!” Then she said “Well what would you like for me to do!” I said I just thought it was distasteful not to come to the table... she all of a sudden wanted to “make it right” now let’s be clear I didn’t need a free meal that wasn’t the goal! Maybe 15 20%off...coupon or an in person sorry! She took 10bucks off my meal but the damage was done!

BTW if you are not from the area GhettoBees is the location on HALLSFERRY...my suggestion drive a bit further into Florissant and go to the one on Lindbergh or on St Charles Rock Rd!

Kendra keep up the good work! She was the only waitress that looked open and was smiling! If you read this go work at a...

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avatar
5.0
8y

We went to the Applebee's on New Halls Ferry Road in St. Louis and I had a great experience at this particular Applebee's.

It was a very nice and comfortable place to have dinner. Everything was SUPER clean and orderly and the food was GREAT!!! I was with my family and we all agreed!

Applebee's, for those who don't know is like a mixture between a bar and restaurant-like atmosphere. It is very similar to another restaurant called Houlahan (which is another great place). But, Applebee's (like Houlahans) was made for a general audience of course. That is, it's a place that one could bring their kids to and they have a kids menu, etc. and I myself have been going to Applebee's since I was a kid.

Applebee's is a great restaurant and this location was great! Now, our waiter was a little dry. He had no soul, no sense of humor; his personality would drain a person's energy and even worse is he didn't at least TRY to act more enthused so that I could at least give him SOME benefit of the doubt!

Thus, this Applebee's got a 5/5 rating here on Google while he got his rating through the form of tips and we tipped him accordingly! His tip/rating was zilch - to help encourage him to find another job instead of ruining it for other people or at least have a better attitude around people!

But, everybody else who worked at this restaurant was nice and when looking at the bigger/overall picture, ONE unenthused waiter wasn't enough to be a reflection of the whole restaurant because everything else was VERY VERY positive and we still had fun! He was just a very small and minute spec in the puzzle and such people could be found anywhere!

Thus, I'd say if one is trying to find a good place to eat, one could always bet on Applebee's! And this was what me and my family were saying while we were trying to think of what we were going to have for dinner.

Thus, this was a great restaurant and it definitely receives my stamp...

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avatar
1.0
8y

My landlord wanted to take me to dinner for my birthday. We choose this location because it was close to the house. When we got seated we sat there for a few minutes and finally our server came. She took our orders and that was that. During our meal I got a text and was asked to being a snack home so I ordered the wonton tacos. I made sure to tell the waiter this was a separate order. She responded "so your not adding this to this meal"? No this is separate. Once we asked for the check she came and sat only one on the table. My landlord looked over it and signed. She picked it up and walked off. Now as she was passing the table my landlord asked has her tab been paid and the waiter told her yes, handed her her check and asked me "are you ready to pay now"? Me noticing she didn't have a tab ready I said yes and handed her the cash. I immediately told my landlord that wasn't right and she looks at her bill and she that she was changed for the tacos.(so why asked me if I'm ready to cash out if you know you added it to the main bill) I tell my landlord she trying to get over and she immediately go talk to the boss. She claims she died know the tacos was added to the bill but it was a whole different bill than the one she bring to the table. Once the boss asked for he cash i was told she pulls it from her back pocket and hands it to him. Now I guess he didn't want to say anything then but he should have asked why is this in your pocket or something! Needless to say, the service was slow and horrible! Our plates were dirty, as was the table and we both took our food to go because it wasn't good. The chicken was way burnt and the pasta was dry. Verrrrry dry! Salad was also. The tacos were smashed by the lid so they were more like a taco salad! Overall very disappointed in this Applebee's. My landlord nor I will not return ever again! Not to be stolen from anyway! Always check...

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