McDonald's — Restaurant in Mobile

So the evening hours before Sally blew through Mobile I had the bright idea of stopping at Mac Donald's as Sams club and Walmart closed early and were clearing the store so everyone at work could make it home and secure their families and homes or pack up and get out of Dodge! We kinda had the same idea except that I came from North East Alabama to pick up and rescue my father my niece and nephew and take them to my house where they would be safe... On the way to the freeway with no supplies I thought stop at friendly Mac Donald's in case there is nothing else was open... That night... This is my all time favorite experience in my 52 years of stopping for food anywhere as my entire family of West Indies family travel a lot! This restaurants is going to be passed around forever even after this place no longer exists. I have a Californian accent (Valley Girl surfer so im told )We drive up 2 vehichles mine first daddies second. In any other Fast food restaurant and every other Mac Donald's understands when you say 2 vehichles 2nd vehicle is paying... Every time they say will that complete the order for the first vehichle? This guy stopped talking like I spoke in a different language maybe even a dead language so I say ummmm... Hello? No response hello 4 or 5 times till im silent and he comes back after 2 or 3 minutes will that complete your order I say yes but we have 2 vehichles 2nd vehicle paying... Wauting for confirming again frogs and crickets nothing same thing happened again the third time he came back and I said hello once he said MAAAAAM!!! I got silent and waited he says nothing..... So I said ok second vehichle is right behind me they will order now I pulled up they ordered we pass pay window and wait at first so 2nd vehicle can pay The manager hands out all 5 drinks i say no we have 2 sprites and aDr Pepper she says no you have to take them all and how are we supposed to know what goes where... This is the manager... Well am I insane or does everyone check the order before leaving tge window? I can't guess what the second car ordered I was not in there... She then yells me 3 more times and that if im going to...

We are visiting from out of town for work. And have used this McDonald's for breakfast for the last few days because our trucks are too big to go anywhere else. Well my coworkers does not speak English very well so I have to order for him. And it's easy, big breakfast with hot cakes and orange juice, every morning.... this morning was no different, when handed his food, he was given hotcakes and sausage, no eggs, no biscuit, no hash brown. When I noticed I tried to inform the apparent manager or shift lead, as she was the one who rang us up and was also cussing her employees left and right. She then told me that I was wrong that I told her sausage and hot cakes, but on my receipt that she had punched everything in on it clearly said big breakfast with hot cakes. She started back cussing her employees, told them to fix it and then began cussing about us, very loudly, from the drive throu window. I have had bad experiences with McDonald's before but never to this level...

If I could put a negative review I would Whoever is working the drive through this morning, You might need to have a talk to or I should call the health department because obviously y’all are in a crisis ! My 14 year old son gets up at 5:00 AM He goes to therapy to re learn how to use his leg after an accident, BEFORE school so he does not miss anymore time . My husband takes him by McDonald’s,he drinks water BECAUSE he chooses too. This morning, they ordered Biscuits and 1 water , The lady at the drive through says “We don’t have no water” Well I could be wrong but I believe you have to have water to operate a restaurant,my husband is nicer than I am that would have never worked with me. Unbelievable that customer service skills are so pathetic that you couldn’t fix a small cup of water for a paying customer. I will call mobile county water and get them over there ASAP and the health department to make sure you can operate...