KFC — Restaurant in Monroe

Terrible experience I will not be returning to this location. The lady that took my order in the drive thru was very rude. She took my payment, gave me my drink without a straw and told me to pull up. I pulled up and realized I didn’t have a straw so whenever she brought my food out I asked her for a straw she walks off and says you need to come inside to get a straw. Now why would I have to come inside to get a straw when I came through the drive thru??? If she wasn’t trying to rush me out the window after receiving my payment then she probably would’ve remembered to give me my straw. I eventually got my straw but not without a nasty attitude and profanity being used against me like it was my fault but yeah like I said I will not...

I'm not trying to be to harsh or negative .... But it looks like the building closed down and nobody told the staff .... The workers were friendly and attentive but this place needs a serious facelift. I also don't understand the concept of an order pickup that you can't get through the drive thru .... Kinda defeats the purpose of quick and easy if I have to park, get my kid out of his seat, go in, grab my food off some warmer in the corner then tote it and my son back to the car ..... My sandwich was awesome, my wife's pot pie was perfect, but our bucket of chicken looked like something from a scary movie. It was mushy, undercooked, and the skin was all...

I had to wait 5 minutes at the drive through window to order even though no one was in front of me and they weren't busy. When i finally made it to the pick up window, I paid and had to pull forward and wait another 15 minutes for a box of chicken and mashed potatoes. When i was handed the food, mashed potatoes burnt through the bag and burned my hand while it dripped all over my pants and my car. They didn't put the lid on at all. It was on the other side of the bag, just tossed in there. It took another 5 minutes to get a new bag and new mashed potatoes with the lid attached. Popcorn chicken was also not very good and...