CAUTION!!! We lost about $50 due to their cheating business behavior.

We ordered 4 items and paid by credit card. After pay and get the receipt, we found the prices in receipt for three items were different from them in their menu of website. For example, they charged me $13.99 for Lamb Gyro with Hummus and Feta which should be $8.99. The explanation from manager was that Hummus and Feta inside Lamb Gyro which cost $8.99 and Hummus and Feta outside Gyro as a side with extra cost. Not matter menu or cashier have not told us “Hummus and Feta” price with inside or outside of Lamb Gyro were different. For clearly, we showed their online menu and pointed out what we exactly ordered.

Firstly, I was told there was no such item “Lamb Gryo $6.99”, that is just for ad, not real.

Secondly, I was told that I couldn’t get the refund for the extra money I already paid. Their credit card machine had no refund function, then I said “you can give me cash instead”, but they still refused.

We have not taken anything from them since the merchandise were not what we ordered as the whole package. From the manager obvious cheating behavior above, we have reason to be doubt the food quality. We need avoid to be hospitalized or die due to foodborne diseases since there are roughly 128,000 hospitalized, and 3,000 die from foodborne diseases every year in our country”. Unreliable management in restaurant increased the huge risk of foodborne diseases.

Our family was not the only one victim for losing money by their cheating if you read other “one star review”. The review related to food quality such as “bloody cheeseburger or hard cheesecake and red velvet cake” or “looked like it was cook two days ago burger” or “stale chicken, clearly frozen long time” also make me sure even I lost $50, it is also much better than our family members may lost health and life.

Update for the response

The truth was that we talked this different issue immediately after we ordered, paid and got the receipt. By the way, customer has right to write the review to tell the truth. The bad comments to your business were not only from me if you read all review.