Food is consistently good at this location. Always fresh and accurate. Restaurant is usually clean and tidy. However, the staff that takes orders is extremely off putting. Today, the cashier walked to the register, stood there, and looked the other direction of me. I said hello. No response. I asked how she was today. She mumbled something. This is usually how I am treated at this location. The cashier's act like taking my order is a huge burden. This is extremely disrespectful. However, most of the people cooking in the back that hand you your order are consistently very friendly and genuine. So, not a horrible experience at this location. Food is good. Back of house staff is on point. But the kids they have at the cash register don't care about you in the least. They just want you out of their face as fast as possible. Also, they charge you for a water cup and the water dispenser on the machine always spits out red, fruit punch flavored water and has been doing...
Read moreCostumer service is terrible!!!! Order two steak queso llama, a taco 12 pack, and two cheesy rolls ups. We were asked us to pull around to parking lot. The wait wasn’t terrible they brought out the order after checking a few times and counting tacos, we realized we were missing the two cheesy roll up’s. Went inside and the woman who came to counter was clearly annoyed. She said the roll ups were in the taco box 12 pack, when she pulled out the roll ups, I pointed out there were only now 10 tacos in the pack instead of 12 - this is basic math, plus the promotion and receipt stated “12 beef soft tacos.” The woman who I believe had to be the manager in a grey polo just looked at me and walked off to the back. I stood there for a few minutes to see if she was going to come back or if someone else was going to handle it but the workers at the window and food line just smirked and laughed. I walked out and will never spend another penny at...
Read moreThe doors were locked during dining room open hours. So take out it was. (I was about 700 miles into and 1200 mile drive)
I ordered the breakfast crunch wrap with bacon meal. What I got was a crunch wrap with a hash brown, a handful of sausage, and at least a cup of chipotle sauce and shredded ?chicken.
You cannot turn out of the drive through into the parking lot, so I crossed the street to the gas station.
I drove back over immediately and told them that I had no idea what the hell they gave me but it definitely wasn’t even close to what I ordered.
They did offer me any lunch item because they stopped making breakfast (30 minutes before the end of breakfast hours). Mexican...
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