This 5 Guys in particular is fantastic, I have been going to it for quite some time and it has always been delicious.
They give you plenty of fries when you order a large, your drink is refillable, (never had the milkshakes or hotdogs, but I'm sure they follow suit)
The customer service is fantastic, they speak loud enough to hear them over most of the noise, and they know to speak up if you ask to repeat themselves.
They are expensive, but the burgers are so good, and you can get almost anything you could think of on a burger here.
Fried mushrooms, onions, fried onions, lettuce, tomato. You name it! It's fantastic. The little tables are nice (a little stiff on the buns, but I don't mind)
You can choose to dine in, order online, or take out yourself.
The burgers are amazing, the fries are top tier alongside the burgers, and they have rewards posted on the walls if you don't want to take my word for it.
Overall this establishment is amazing in all aspects, love buying from here, and will keep going as long as it remains this good.
On top of everything else, the place is located in a little shopping center on Nixon Dr, it's tucked back a little, but I don't mind. It has plenty of parking and is accessible to my understanding for wheelchairs or crutches or canes or walkers. Really...
Read moreIf I could rate the service 100 out of 10, I absolutely would. Not only was the food delicious and the staff incredibly kind, but they truly went above and beyond to help us in a moment of need.
We were traveling from Europe through New York to Washington, D.C., and stopped in for a bite to eat. That’s when we realized we urgently needed to print a parking permit for our accommodation in D.C.—on a Sunday. Being tourists, we hadn’t realized that most printing services in the U.S. are closed on Sundays.
The staff immediately jumped in to help, offering several suggestions, but unfortunately, all the options turned out to be closed. That’s when Jared, our unexpected hero, stepped in. With a warm smile and a calm attitude, he offered to print the document for us himself.
Jared didn’t just save the day—he made our trip. His kindness, problem-solving, and incredible hospitality left a lasting impression. Not only did he serve up great food and run an excellent store, but he also reminded us what true customer service looks like.
Thank you, Jared and the whole team—from four very grateful (and formerly lost) tourists. We’ll always remember...
Read moreFive Guys has some of the best fries around. Whenever we’re craving something salty and indulgent, this is our go-to spot. I even stop by sometimes just for fries. That said, we always ask for them well done ... otherwise, they come out a little undercooked. When they’re crisp and golden, though, they’re hard to beat.
I usually skip the burgers. The company gets an F for its antibiotic use in beef, which is disappointing. They taste great, sure, but I’d feel a lot better if they used higher-quality, antibiotic-free meat. It’s 2025, this should be standard by now.
On the bright side, the staff here is consistently friendly, and the manager goes out of their way to be helpful. You can tell they treat their team well. There’s noticeably less turnover compared to other...
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