Ok so first and foremost I love this store. Mike Brown has been my salesman for years now and he knows the store from top to bottom. Very knowledgeable and it seems like I'm always leaning when I'm around this guy. I didn't buy my mattress from Pc Richard and Son because my wife had already made up her mind on what she wanted. We did however go to see Mike for pillows. Mike did a phenomenal job explaining the benefits and variations for all the pillows that they had in stock. Because of Mike my wife and I was able to pick the perfect pillows that would accommodate the position that both she and I sleep in. Which was a game changer for us. Thanks Mike for all the extra work that you put in to ensure that your customers have a great experience and are educated on whatever product they purchase. That's customer service at its...
Read moreWent in looking for a mattress for my daughter and left with one for her and a new mattress and adjustable base for me and my wife. Dave E was extremely helpful, patient, and knowledgeable of their products. He took the time to listen to our needs and wants and guided us to products we are very happy with at reasonable prices. When an item arrived with some shipping damage, it was quickly replaced without hassle. The service we received was excellent and professional. The gallery itself was clean, well lit, and quiet enough to talk comfortably. They had a large variety of different bed styles and accessories at different price points. We are very satisfied with our new, comfortable beds and will go back for our...
Read moreThe only spot for appliances, TVs, mattresses, whatever you need. This isn’t a big box retailer where they pay a miserable high school student minimum wage who makes you feel like your an inconvenience by asking questions. These guys are professionals and make sure your measurements, needs and want are met down to the 1/16 of an inch. True professionals. I furnished a few houses with these guys, and so has practically everyone I know. The best prices and an informative sales team is a dying breed in today’s brick and mortar. Great group, go see Karl, Ben or Dan... you won’t be able to shop at another retailer again, you’ve...
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